Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Change date of wi-fi installationHi I’ve set my appointment for the wi-fi installation on Monday May 31th, but would like it to be t… -
Anybody having WiFi issues today?I restarted my modem a few times and reset it and still no Internet. I live close to the Rosemont a…
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upgrading from 30 to 120mbps - will I lose my rebates?Hi I'm interested to upgrade from 30 to 120 to take advantage of the new price drop. My question: … -
The 120 mbps internet plan is at 50$ per month. How can I select it.Hello, I have just noticed that the 120 mbps internet plan offered on the Fizz website is at 50$ pe…
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My Wifi has stoppedHello why my connection with your internet says it’s limited?
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Only the 5ghz shows up on my computerThe reason I am asking is that my printer is only able to work if it's on the 2.4ghz channel, but t…
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Moving to new place (new address) soon, what is the best move to do?Hi, I will be moving to a new place soon (about a month from now). I wondered what needed to be don…
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Cannot choose options to move or change plan speedHi, I had a moving date, but had to cancel it because I wanted to change my plan speed. (There was …
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Should I cancel my current internet before Fizz is activated?Hi, I wonder if anyone can answer this. I have my net with Teksavvy. to switch to Fizz, do I need t…
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How many of you took advantage of Temporary price drop $50 for 120 Mbps internet planAs the title says, how many fizz customers took advantage of the internet price drop up to date? 😀 … -
I do not understand how i can switch my 60 Mbps to the 120 Mbps deal home internetHi Everyone can someone help me with my problem how can i change my home internet im already with f…
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Transferring perks?My sister got a "25$ off Fizz internet" card in her account. Is it possible for her to se… -
Internet connection issueHi Fizz, This is the 10th time my internet stopped working this week. Everytime i have to unplug my…
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Changing referral bonuses to home internetI changed my referral to go to my hone internet instead of cellphone but it did not work for the fi…
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The down and upstream lights are blue after plugging off the modemHi I plugged off the modem and after that my modem has not worked and the power light is green but…
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My modem is connected but does not get internet signalI rebooted and turned the modem on and off several times. I followed all the steps on the Fizz web…
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ying backMy internet plan cost went down in price. Do i need to do anything to get the lower price plan?
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Switching to Fizz internetCurrently with Ebox, since they also use Videotron line, whats the best step to take to ensure i do…
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Blocked websites?Hello, Some websites are being blocked by my DNS and I can only access them using a VPN or a Proxy…
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Why if it says same price 120 mbps speed as the 60 mbps speed, for me is not the same?Is charging me almost 8 dollars more, this is any fees because im changing the speed of my plan?
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How long does it take to free up a home address for an other account to signup for home internet?Yesterday I signed up to Fizz home internet with the wrong account, Fizz customer support told me t…
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Modem never received following a reactivationHello, I reactivated my internet account on April 17th 2021. I was pretty sure I took an appointmen…
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How to make internet work again???Hi my internet is not working, the second green light is flashing and le 3rd and 4rd are close. We …
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I changed my internet plan to a faster one but it's still the same download/upload speed as the lastI did a speed test on my computer with the ethernet cable connected to the modem and it's still the…
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Technical: subnet mask limitation on new firmware?Manually configured a new customer to co-exist with another Wi-Fi router used as an access point. S… -
modem instalation modoficationHi i have no wires at home and i need to modify my instalation apointment to have the tecnician run…
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Montreal downtown: internet down againInternet is down again..
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Internet Connection IssuesHello, The past few days I have been receiving "unstable internet connection" while using…
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I will be cancelling my serviceI've given up trying contact Fizz, this is easily the worst customer service I have ever dealt with…
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I cancelled my WiFi but was still chargedI cancelled my Wifi early May, since I would be charged in mid May. I received all the appropriate …
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