Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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No internet after 7h, from fizz bugsFirst of all, Fizz should notify 15 days before disconnecting internet, the customer, as CRTC rules… -
How can I get 5 points?I am so close to level 3, I just need 5 measly points! I've been looking around to try and figure o…
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Technician left after saying he would callHi I had an appointment for today but since I’m moving in to a new apartment, I had my neighbor be …
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Why is my IP flagged as open proxy? It should be secure!The IP address you are using has been flagged as an open proxy. If you believe this to be incorrect…
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Charge before installation ?Hello I was charged the first month when contracting my memebership but the installation is not unt…
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Fix rour shit fizzThere is tons of internet disconnect discussion and none seems to fix the problem. I resseted the m…
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Payment & Service InteruptionHello, I added a new method of payment AFTER my payment failed on my old credit card. But it has b…
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Is anyone else having trouble with the internetI lost my internet, now going on 3 days, I keep getting told there is work in the area, however 3 d…
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Finally found your modem I thought I lost while moving.Hi, fizz people I was charged over a year ago for a fizz modem i thought I lost while moving, Now t…
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Why can I not connect to the internet with my password?My guest cannot connect on my line.. the password is not functioning
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What ping/latency would I be getting w, w/lo ethernet if I signed up for the 60mb/s D and 10mb/s U?I am currently with virgin mobile. My experience has not been very good with them. I am trying to f…
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The technician came to my apartment, dropped off the modem, and left without making sure it worked!Now I'm stuck with no internet! I had my appointment for the modem installation a couple of days ag…
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Upgrade my plan the same dayHi i have the 60 wifi plan and id like to change for 120 and for it to be applied right now
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WIFI - open networkHi, I managed to set up my modem and connect my devices to my WIFI network. In fact, it was too eas…
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Fizz lags vs VideotronWhen I switch from Videotron to Fizz the Videotron guy laugh and told me : "you will be back s…
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Subpar speedSo i have the plan for 30 Mbps download and 10 Mbps upload. But i'm struggling to watch videos on Y…
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Ethernet wired connexion gets disconected while playing games:Hi, Generally when I'm playing an online game after a while I keep getting disconnected, and nothin…
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Why did I just changed from 30mbs to 60mbs it didint change speed yet?I dont understand why i pay for 30mgbs but testspeed indicates less than 20.. i upgraded to 60mgbs …
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Can I change my Internet speed if a higher speed is the same price as my current speed?Hello! I noticed the 60mbs is currently 45$. I have 30mbs and I’m paying 45$. If i manage it on my…
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Internet availabilityHi, I'm moving to a new apartment and would like to have Fizz internet. The people before had a Vid…
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Do the upload speed of 10 mbps can be improved?I re-asked my question since the other conversation was closed in a few hours yesterday. Can I get …
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A 100 Mbps account gives 30 MbpsThe speed test indicates rated speed is about 30 Mbps for my 100 Mbps internet account. What is the…
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No internet! :-(((Hi, I live in NDG area. Suddenly, since a few minutes ago, I have internet but no send no receive. …
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Daily loss of internetEvery day at one point I completely lose internet, I’ve only had Fizz for two months- I don’t under…
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