Installation fee charged twice

TomasDV85 Posts: 1 ✭✭

Hello. I have been charged twice for the installation of my home internet service. What is the procedure to follow for the refund? Thanks!

Best Answer


  • Whizz
    Whizz Posts: 19,711 admin

    Hello TomasDV85,

    I am sorry to hear about this situation.
    I have verified your account and I can see that you contacted our support team and a refund was already made. 
    Don't hesitate to reach us again if you ever need our support. 

    Have a lovely day,