Installation fee charged twice

TomasDV85

Hello. I have been charged twice for the installation of my home internet service. What is the procedure to follow for the refund? Thanks!

Dapfizzer

@TomasDV85

Hi Tomas,

I suggest you to contact the customer service as soon as possible to resolve this isue, you can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

They'll surely be able to help you.

You can also do it on Facebook: https://facebook.com/fizzca.

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

Whizz

Hello TomasDV85,

I am sorry to hear about this situation.
I have verified your account and I can see that you contacted our support team and a refund was already made. 
Don't hesitate to reach us again if you ever need our support. 

Have a lovely day,
-Alex