Only the power light is lit on the modem

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Ariane12345
Ariane12345 Posts: 1 ✭✭
in Internet

Hi, on my modem display all the light are off except the power one. I dont have any problem with my paiement. I really need wifi because i have homework and the chat doesnt move. I try to restart it in all ways they explain on the site. What should i do?

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  • Whizz
    Whizz Posts: 19,104 admin
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    Hello Ariane12345,

    I am sorry to hear bout this situation.
    I can see that you contacted our support team already and an appointment was set for a technician's visit. 
    Rest assured this will be fixed once he arrives. 

    Have a lovely day,
    -Alex

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