Most Recent Discussions

Internet

Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.

Discussion List

  • DboudZ
    Internet problem
    My internet is down. I tried unplugging-plugging the fizz router and it still doesn't work. I have …
    Answered ✓ Closed DboudZ 41 views 3 comments Most recent by Whizz
  • Barb
    Where do I see my scheduled date and time?
    Have not received my confirmation email. How do I know is technician is still coming?
    Answered ✓ Closed Barb 41 views 2 comments Most recent by Whizz
  • Maryam_faham71
    Missing an appointment
    hi, today we had an appointment. the man called us but we coul not abe to answer him. now we call h…
    Answered ✓ Closed Maryam_faham71 241 views 2 comments Most recent by Dapfizzer
  • Maximeforget7
    My key network not good on the modem
    My passwork original of fizz not work
    Answered ✓ Closed Maximeforget7 21 views 3 comments Most recent by MyriamC
  • Mmm
    My home internet stopped working. What should I do?
    My home internet stopped working. What should I do?
    Answered ✓ Closed Mmm 72 views 2 comments Most recent by Whizz
  • Kimberly W.
    Internet interruptions
    Hey everyone, My internet keeps going down and coming back at exactly 1:30 am every 4 or 5 days or…
    Answered ✓ Closed Kimberly W. 21 views 1 comment Most recent by Whizz
  • Zef
    My internet down
    How to contact support?
    Answered ✓ Closed Zef 11 views 2 comments Most recent by Whizz
  • Emolano
    Internet down, modem stop working
    Internet just went down. My modem stop working. No blue lights. Just the first two lights and the …
    Answered ✓ Closed Emolano 21 views 2 comments Most recent by Whizz
  • T M. #15162
    Is internet completely down for anyone else in Laval?
    Chat bubbles don't work, and messenger is taking forever. Is anyone else down for last 1.5 hours a…
    Answered ✓ Closed T M. #15162 51 views 4 comments Most recent by MyriamC
  • Vitalii C.
    No internet again all day
    No internet again all day Saint-Bruno-de-Montarville Rue Goyer 04/10/21
    Answered ✓ Closed Vitalii C. 51 views 6 comments Most recent by Qwertysac
  • Mdn
    Modem stop working
    My modem stopped working. The power in on, the two blue light with arrows are on but nothing else. …
    Answered ✓ Closed Mdn 51 views 2 comments Most recent by Whizz
  • samhe999
    Ville LaSalle Internet down.
    Do someone know what happens for the internet in ville LaSalle because it when down since 9:45pm an…
    Answered ✓ Closed samhe999 31 views 2 comments Most recent by Whizz
  • mermaniel
    I was invoiced the wrong amount
    Hello, My first invoice didn't include the $50 credit from referal. How do I fix this?
    Answered ✓ Closed mermaniel 11 views 3 comments Most recent by StefanM
  • Dot
    Wifi cutting in and out
    My wifi keeps cutting in and out. I know it's not a problem with my device since it worked well wit…
    Answered ✓ Closed Dot 111 views 3 comments Most recent by MyriamC
  • al2020
    Modem not working after factory reset
    I restarted my modem multiple times and it connected to my devices but said “no internet”. based o…
    Answered ✓ Closed al2020 141 views 6 comments Most recent by MyriamC
  • FIZZ28821
    FIZZ28821
    cant connect on wifi in my room its says to slow
    Answered ✓ Closed FIZZ28821 21 views 3 comments Most recent by MyriamC
  • Lulu84
    Internet blurry sometimes
    Hi, Has anyone experienced a down in the internet connection when the picture got blurry if you are…
    Answered ✓ Closed Lulu84 81 views 9 comments Most recent by Lulu84
  • Sandro N.
    Outage every evening at 7:00pm
    Ok I don't know what the hell is wrong with fizz but my internet cuts off every night around 7:00pm…
    Answered ✓ Closed Sandro N. 161 views 12 comments Most recent by MyriamC
  • Kyttee
    Outage in Montréal?
    Hi! I'm in Hochelaga(H1W) and my home internet has been down since about 7:30am. Anyone else? Anyo…
    Answered Closed Kyttee 41 views 4 comments Most recent by MyriamC
  • Jarvis
    Regular timeout/long replies on HTTP requests
    Good day, I'm in the Montreal area and have been having an intermittent issue (the best kind to try…
    Answered ✓ Closed Jarvis 103 views 2 comments Most recent by MyriamC
  • Gérald B. #15279
    Status page - Fizz Home Internet
    Today, internet was down for about 1 hour in my area (It is the third time in about 3 months... but…
    Answered ✓ Closed Gérald B. #15279 31 views 2 comments Most recent by MyriamC
  • Raymund
    My internet connection is disconnecting everyday
    Everyday, my internet is down at the same time everyday! 1:30pm to 2pm. Im resetting my modem every…
    Answered ✓ Closed Raymund 21 views 2 comments Most recent by Whizz
  • Egle
    Hi,
    I will have the home internet. and also will have the 2 mobile's plan for myself and husband. Is …
    Answered ✓ Closed Egle 1 view 2 comments Most recent by MyriamC
  • sdeziel
    bridged mode stopped working
    My modem worked in bridged mode worked for a few weeks but during last night, the connection droppe…
    Answered ✓ Closed sdeziel 381 views 8 comments Most recent by Jarvis
  • jimjones23
    Constant drops
    Hello , I am experiencing constant connection drops daily during the times of 8-10pm for approx…
    Answered ✓ Closed jimjones23 1 view 1 comment Most recent by Whizz
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