Is internet completely down for anyone else in Laval?
Chat bubbles don't work, and messenger is taking forever. Is anyone else down for last 1.5 hours approx?
Best Answer
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Sorry to tell you, but outage reports are showing a spike of outages in the laval area in the last hour. for the Videotron network (hence Fizz also).
https://downdetector.ca/status/videotron/laval/
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Answers
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Hello T M. #15162,
I am sorry to hear that you experienced this situation.
I just verified and at the moment everything is looking ok.
Here you can find some troubleshooting if this might happen again: https://fizz.ca/en/faq/my-device-cannot-connect-wi-fi-how-do-i-fix
If the issue persists please contact our support. I just verified and the contact sources are working.
Have a lovely day,
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Hello.,
I am also in Laval and can confirm my Fizz internet connection is working as normal.
If you are experiencing a connection problem, I would first suggest restarting your modem by following the steps below:
- Unplug the power cable on your Wi-Fi modem.
- Make sure all the lights on the modem are off once you have unplugged it.
- Wait ten (10) seconds. This is important. Please allow a proper amount of time to pass by before plugging the modem back in. At least 10 seconds.
- Plug your modem back into the electrical outlet. Expect about a three (3) minute delay to allow your devices to sync and reconnect to the internet.
Hopefully a quick reboot will fix the issue.
Good luck!
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FYI Facebook, Messenger, What'SApp and Instagram were down yesterday from 11:00 AM to 18:00 PM
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