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Internet
Questions and answers about Fizz Home Internet: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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I received an email regarding a missed appointment but technician came, was unable to install modem,This is not a missed appointment. The technician came but was unable to install the modem as none o…
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How can I reschedule my installation appointment?(there is no option in My Profile)There was an issue when the person showed up to set up my internet, he said to reschedule but there…
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Fizz service indicates there are no outage. But I have no Internet? tried the trouble shootingFizz service indicates there are no outage. But I have no Internet? tried the trouble shooting, now…
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Why is my mobile data not working at times?Even though I picked 1GB/month data pack I'm having issues using internet from the past couple of d…
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i want to make a payment why isn't it letting me?I have been trying to pay since 9 am this morning and waited 2 hours to speak to someone i have sen…
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Change my credit carte?Please I need help to change my credit carte
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Cancel subscriptionHow I cancel my service? Just signed up today but changed my mind. Will my credit card charged? Can…
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Wireless NetworkMy TV, I am connected wireless network, but not to the internet ?
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My Android phone apps(Textnow, Text me, Fongo) all NOT working with calling, only texting OK (With wI am using wifi with my Android phone. I have phone apps(Textnow, Text me, Fongo) , all of them ca…
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How to know how many GO I use by month on my Home Internet?We have an illimited plan and we will like to know how many GO we use each month.
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I paid for internet however I cancelled installation and services. Do I receive my credit automaticaI paid to receive internet and installation 30 days ago, and they where supposed to install the rou…
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Besoin urgent coupure internetI need assistance....internet stopped working
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How fast is the internet with multiple devices and online games?I'm thinking about leaving my currently provider but we have multiple devices all at the same time …
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No Internet for two weeks ?My internet connection was interrupted two weeks ago. the router has an IP address but cannot ping …
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Can my Videotron enabled apartment's internet be turned on by Fizz remotely?I am moving from Vancouver to Montreal and would love to have my internet set up before I arrive. I…
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Home internet cancellation?A couple weeks ago, I had cancelled a order of Fizz home internet on my address but I have now went…
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How to find the default admin username and password?I cant find the user name and password.
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My Rewards upgrade (3$ /month rebate) were not applied the month after I upgraded from 60 to 120MbpsPrior to upgrading my Internet speed from 60 to 120Mbps, my invoice would show " My Rewards up…
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Trouble downloading Torrent with VPN ?I can't seem to download a torrent. I am on a Mac, using NordVPN P2P, downloading through QBittorre…Answered ✓ Closed Philippe M. 82701 400 views 9 comments 17 points Most recent by Emmanuel S. #36497
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How can I get my internet to work, when added new payment method, there is no option to make a paymeThere is no option to make a payment.
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Why is my internet so sluggish? I have a 60 plan but speed test says 35?I changed Chanel from default but still bugs
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Download of appI cannot dowload the app since my phone is registerd in the usa. How do I access my control for int…
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how to subscribe to internet using referral code?I'm new to Fizz, I'm trying to subscribe to fizz home internet using a referral code but during the…
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Cancellation du to wifi being bellHi the technician came and we couldn’t install the wifi bc my appartement building is with bell. Th…
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Why don't I have any internet (4G) when I leave the province?I'm visiting my family in Ontario (normally located in Quebec) and since I crossed the provincial b…
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Do the Internet plans have a minimum required length?Are the Internet plans binding for a certain amount of months or can we pay as long as needed? Also…
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I changed payment methods but now internet does not work?I recently swithed payment methods because i got a new credit card but the internet does not work d…
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What is the list of compatible modems?I understand that I can't just bring my own modem and expect it to work, though it would be nice if…
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Final step (confirming the tech appointment) does endless charging iconHi, I'm trying to buy a plan and schedule the appointment, while doing the final steps on the webpa…
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Why isn’t modem connecting to internet ?Worked on trouble shooting . Modem says still not connected to the wifi ?
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