The coaxial cable disconnected

RinaPod
RinaPod Posts: 1 ✭✭
in Internet

I moved the modem so i can see the wifi password and the coaxial cable has broken and disconnected from the modem. I need someone from Fizz to come install a new coaxial cable.

Best Answer

  • Emporium
    Emporium Posts: 2,305 ✭✭
    Answer ✓

    You will need to contact Fizz customer support to get a technician. Fizz Customer service agents are available online. Here we are all end users like you.

    ·       Sign into your account

    ·       Follow the link on this page: https://fizz.ca/en/faq/status-services

    ·       Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    ·       Choose the option 💬 chat

    ·       If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    PS: For me the only combination that works for CHAT, is Firefox, in a private window, and only when in the French language..

    Other means of contact

    ·       Whatsapp: (438) 393-5814

    ·       By private message on Twitter: https://mobile.twitter.com/fizz_ca

    ·       By private message on Facebook: https://www.facebook.com/fizzca/

    CHAT however is the quickest method, but facebook is the easiest.


     

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