Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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My internet connection is disconnecting everydayEveryday, my internet is down at the same time everyday! 1:30pm to 2pm. Im resetting my modem every… -
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bridged mode stopped workingMy modem worked in bridged mode worked for a few weeks but during last night, the connection droppe…
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Constant dropsHello , I am experiencing constant connection drops daily during the times of 8-10pm for approx…
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Wifi is not working even after 4 hours of paymentWifi is not working even after 4hours of payment
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Double charge o my account?By mistake, i cancel my appointment to receive a modem and i made another subscription same addres…
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Internet Speed decreased dramaticallyI have a 120/20 plan but in the last 2 days my all speed tests show between 15 and 35 mbs/s on the …
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How close do I close my account due to lack of cooperation from this company ?How close do I close my account due to lack of cooperation from this company ? How close do I close…
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Internet frozen due to overdue paymentMy internet was frozen due to overdue payment, as I didn’t have money in that bank card. I added mo…
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Add a new internet plan, do you save up?I need to add a new internet plan for a condo i own, do you offer rabate for multiple internet plan…
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Why my internet stopped working.Suddenly my modem blue light stopped and all lights went off. Now i cant go on internet anymore. Pa…
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Referall Code for Home InternetHello everyone, Does anyone want to share their referral code with me? I am subscribing to the Home… -
Add a new address and keep the service in the old addressHello, Is there a way to have two addresses (therefore two internet services) for the same user? I&…
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Should I use a referall code before or after signing up for home internet?I see no place to add it!
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Hi I’m trying to pay with a new prepaid Visa card but it’s not workingHello my prepaid Visa card is new but you’re not accepting it
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Anyone experiencing constant internet interruptions in park extension?For the past month the internet has been going down particularly frequently. Fizz, since nothing ha…
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120mbps During The Day / 5mbps at nightNetwork congestion can cause speed degradations at night when everyone is on the internet. However…
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problem in credit cardHello I have tried 3 credit cards to buy and activate a sim card but non of them work. Bank also gu…
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Internet not workingHi, I returned from work to only find that my home Internet is not working. I have already reset th…
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Internet coverage page contradicts when requesting the serviceI want internet fizz in my house. The address is available on the coverage page https://fizz.ca/fr/…
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How to get signal back to the Fizz modem?Hi, my Fizz modem is not getting signal. It has electricity and I tried to unplug it, wait for 10 m…
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Tech could not connect - refund?hi i purchased the plan with the installation. when the technician shows up this morning (videotron…
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Modem settingsHi, I got the modem delivered by the technician back in July and I travelled without setting it. I …
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