How to reschedule my appointment?

Lfc
Lfc Posts: 2 ✭✭
in Internet

I made a mistake when selecting the timeslot for my appointment. It has been a day, and I still can't see the button that can let me reschedule. What should I do?

Answers

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
    edited August 2021

    @Lfc


    Hi,

    here's how to do it:


    To reschedule your technician appointment:

    1. Log into your account and go to Manage.
    2. Click on Appointments.
    3. Here you will be able to see a complete list of all your past and future appointments.
    4. Scroll to the appointment you wish to modify.
    • To reschedule an appointment, click on Reschedule.
      • This will open the booking interface. Select a new day and time slot and click Save.


    And if you're still unable to do it, this is the way to contact the customer service by opening this link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.


    They'll surely be able to resolve the issue.

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭

    You can also do it on Facebook: https://facebook.com/fizzca.

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