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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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No internet connection since 10am on Sept 2Please Fizz provide an update as it appears that many clients have their INTERNET DOWN on Sept 2. … -
Internet is downHow many times are we supposed to unplug/plug the modem before the network comes back?
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I still dont have an internet connectiomHi since this morning my internet has ben on and off. This is driving me crazy! I reset my modem, i…
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Every morning 10 am , still doesn’t have internet….Chek please this problem Because every morning internet down for 5 min Around 10 am Weekend all …
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Moved. Modem/Wi-Fi not working.Hi, My roommate and I recently moved into a new apartment across the street and noticed our WiFi wa…
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I've restarted my Wi Fi modem many times today, but I haven't restored the network all day.I've restarted my Wi Fi modem many times today, but I haven't restored the network all day.
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Wifi DurationIs the wifi subscription on a yearly basis?
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No signalHi I have no signal and impossible to connect I have 2 blue lights on modem What to I reset sinc…
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My home internet dropped - MontrealI live in Montreal and my home internet dropped at around 9:40 this morning. Is someone else having… -
Modem was installed in wrong unitHello, I had an installation scheduled for today but the wifi was installed in the wrong unit in th…
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wifi channel changes on its owni'm still having this issue, and i wonder why previous post was closed? Another thread on reddit fr…
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How to unsubscribe from an addressMy roommate just moved out and took the wifi modem so I need to register for my own wifi but fizz k…
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Replanification de rendez-vousBonjour, j'ai rate mon rdv de livraison du modem wifii et je ne peux pas replanifier (l'option n'es…
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just moved appartement in the same buildinghi im just wondering if i did anything wrong while plugging my modem. i can see my wifi connection …
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Internet Connection keeps disconnectingIn the past week, my internet connection had disconnected multiple times per day. Every time it hap…
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Address changeHi. I just moved to a new place and I have book an appointment to confirm that on the website but t…
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How I can cancell the appointment to install the internet?Hello, I would like to cancel the appointment for installing the internet but I do not know how to …
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Can I stop the internet service only for 3 or 4 weeks? If yes what is the fee for doing thatCan I stop the internet service only for 3 or 4 weeks? If yes what is the fee for doing that
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How do I cancel my fizz subscriptionI need to cancel my fizz subscription but can't figure out how . Send help
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My building is new. I don't have a provider as we speak. Do I need a technician for the installationMy building is new. I don't have a provider as we speak. Do I need a technician for the installatio…
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How do I get my modem?had scheduled an appointment for a technician to come but cancelled it when my friend said they wou…
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Mon modem à cessé de fonctionner depuis ier suite au grand coup de tonnerreMon modem à cessé de fonctionner depuis ier suite au grand coup de tonnerre
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Après une panne électrique dans mon secteur ce matin, mon modem ne s’allume plus ?jai changé de prise mais le modem ne s’allume plus et je suis plus capable de travailler svp j’ai b…
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Even if i factory reboot my modem WiFi won't workFrom the top the first icon is green (power), the second one is flashing in green (download) and th…
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