My payment didn’t go through, and there’s no option to pay, what do I do?

Stephan D. #38789

How do I make a payment of the option isn’t there?

Whizz

Hello Stephan D. #38789 

I am sorry to hear about this situation.
The manual payment option was not visible since you still had 1 day left of the current payment cycle.
I can see the payment passed now and the plan is active. 
Don't hesitate to reach us again if you need assistance: https://fizz.ca/en/contact-us

Have a lovely day,
-Alex

MyriamC

https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information

https://fizz.ca/en/faq/how-do-i-fix-payment-issue

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