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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Internet residentialBonjour, Hi I want to confirm my future internet home installation on 2021/09/11? -
Fizz site messed upIs the site still in maintenance mode? this hub seems like the only part of the website that is wor… -
Help! Activation with OneVanillaHey! Fizz does not accept my VISA card for the activation unfortunately. Therefore I am considerin…
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Can i combine $1 and $2 rebate?Can i combine $1 and $2 rebate? or I have to remove one and add the other?
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How to add VIP installation for Wi Fi modem?Hi! I just found out that there is no coax outlet in the place I’m moving into, and when I ordered … -
How to reschedule my appointment?I made a mistake when selecting the timeslot for my appointment. It has been a day, and I still can…
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overpriced!I decide stop activate before recyle which i good paid in full amount no late and did send it back …
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I entered the wrong apartment # for a scheduled Internet appointment?It's all in the title, and I can't edit or change my appointment in the "manage plan" sec… -
Modem activation not workingThe technician came and set up a new coaxial cable because the one in my apartment wasn't getting a…
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Can I keep my Videotron tv package, but have Fizz internet?Hello, I am new to Fizz. Just ordered my internet. (Technician coming in 2 days). I called Videotr…
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Why is my internet slower since I went from 10Mbps to 120!??I never had frozen screen before and everything always been pretty fast but since I moved from 10 t…
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I have wifi internet plan of Download speed problemi have the plan of 30mbps but now its really slow only 12.66
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Internet installationHi Tomorrow I have my appointment for my new fizz internet, but my old internet is still working, t…
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I cannot find the outlet in my apartment and I made a self-installation appointment alreadyHi guys! I quickly jumped on the Fizz train as their deals are much, much better than what I curren…
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Applying a perk to home internet planHi. I see that I have a perk for $40 on my home internet plan. It has an expiration date, but no op…
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Billing/Payment QuestionI ordered my Fizz WIFI on May 25th 2021, and it got installed on May 31st, but I still got charged …
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where is my speed upgradation?I clearly remember to upgrade my plan to 120 mbps and even have talked to your agent on facebook ab…
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Wi-Fi dropping and low signalHas anyone experienced issues with their wifi always dropping and signal strength always being low?…
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Your payment was declinedI chose the WIFI plan and went through all the step until the final payment page, then I got this e…
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CancellationHello, is there any way I can cancel my Fizz subscription even though it has not started? I subscri…
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No InternetI connected using the pw on modem. I'm connected to WiFi but no internet.
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Wifi can't be connected on devicesHi, I can't connect my wifi to my home camera and to my Playstation4. I have tried multiple times o…
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How do I download the mobile app ?How do I download the mobile app ? -
Connection ended two days earlierI asked to have my wifi disconnected on the 28th and it seems like fizz did it two days earlier. Is…
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