Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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broken power cable. How to change?My power cable was broken by my rabbit how chewed on it. What type of cable do I need to replace it?
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Help! IPTV not working on Samsung Tizen 8 TV but works on magboxMy IPTV stopped working and it seems to be isolated to my Samsung Tizen Tv 8, i have a smarthub app…
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Unexpected payment for new internet planHello I just subscribed to 120mbps internet plan and I got charged around 57$ on july 10th (50$ + t…
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Installation impossibleThe technician came and said it was impossible to install Fizz due to the location of the Videotron…
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You need to relogin errorI'm trying to conect to the wifi app, but after entering the password, i have the Following error: …
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Why is my internet performing at 9mbps. When my speed is supposed to be 30mbps.Am i being throttled here? Where can I go to get this fixed. Right. Now. I do not appreciate paying…
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Internet not workingHello, My internet is not connecting to any device. I see it in the wifi options, and I am able to …
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Intermittent connection lossHello, I posted the following question last week. I had an answer that did not solve my problem bu…
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Intermittent connection lossBeen a Fizz customer for a year now. The service was excellent until about 2 months ago where we su…
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Change return dateHi, I have cancelled my internet service. I've been given 2 weeks to return the modem. Unfortunatly…
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Why is Fizz so bad?I was suckered in by the $50 120mbs plan, only to experience severe service disconnections during o…
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Is there something wrong with the Internet service?I could not go online from this morning, all the light on the modem are green, the “@“ is keeping b…
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Is It possible to move the fizz net on week ends?I will be changing my apartment soon. Due to my 8 to 5 work week day schedule . I can only shift on…
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Why my upgrades are not working on my (new) internet plan?Hi, I recently upgraded to the 120 Mbs plan for 50$ but my 5$ rebate from my upgrades was not appli…
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How can I change Fizz Internet's IP?If the current IP was blocked because of some reasons and can't browse one website, how can I chan…
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Second internet service at a second residenceCan I add a second internet service at a second residence on the same account? If so, how.
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My home internet isn’t workingIt’s been more than two weeks my service has not been working and I can’t reach anybody either I ge…
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how to find reset button location on wizz modemi followed akk steps actually connected my phone then could not connect desktop and firestick meanw…
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I dont Receiver m'y paiement backWhy i dont Receive m'y paiement
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Unstable Fizz InternetHi, I switched to Fizz Internet (120M/20M) last Thursday (7/8). I found out the internet is not sta…
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iPhone wifi occasionally dropsUsing Fizz wifi, new iPhone 12 mini, sometimes it shows the connection is working fine at the top b…
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Home Internet SubscriptionHi. I and my friend shared an apartment in Montreal and he subscribed to Fizz Home Internet Service…
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Internet Speed just dropped to < 1Mbps for anyone else?I just had, and am currently dealing with my speed dropping to less than 1 Mbps ( 0.16 Mbps) while …
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internet down at h2t2p7 since noon, can't reach anyone. What's the number for support?Crappy site seems to make you go in circles. How do you talk to a real person???
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No electric cable for my routerHello Fizz, I am a new customer. This morning, you just delivered my router. There is no electric …
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