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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Issue with secure VPN connection with fizz ModemHi, I have a weird issue. even if I am using a 120/20 mbps internet connection, I get issue with De… -
i dont understand how do one speak with a employe herei received a message that i need to change my payement method before 10 pm yesterday 19 if not my d…
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Is it easy to switch to fizz?I have great internet plan with Altima 100mbps for 57$ but obviously fizz has bit better deal tho I… -
The modem has only 3 light on. Need help !!!As the photo show, 3 lights on (the down arrow light is flashing). Restart some times, the samethin…
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Returning modemI forgot to send back my modem in time. I dont want to be charged. I’ll send it back on tuesday. -
Signing up for a second time but would like to keep my first modem (never returned it).So I unsubscribed from my fizz internet plan several months ago because I moved in with my boyfrien…
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How often do Fizz Home Internet plans prices change?I noticed that even before I subscribe the Home Internet plan for the speed I want has changed. My …
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Leaving the Country for 4 months. Can I halt both my Mobile and internet plan? Or at least one?I'm leaving Quebec for another Continent for some months. I really don't want to pay $400 for Mobil…
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Internet losing connectionHi! I play chess at pro level and I play everyday. The modem is right next to me at all times and I…
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Why I cannot use a Canadian visa card (CIBC) to pre-pay for the modem delivery?What kind of card should I use?
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Loss of internet speedI have a 120 MBPS service which has dropped to under 90. I have tried rebooting router and modem a…
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Loss of serviceMy payment method never went through when it was supposed to. But I paid and updated my method and …
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Are there any fizz modems that connect via dsl instead of coaxial?So i want to make the switch to fizz internet but the problem is tha there is no coaxial out put wh…
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Can I change my contact number before the scheduled Modem-delivering day?I might be using a new phone number by the scheduled Modem-delivering day, and was wondering is the…
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Can't Subscribe Address for WifiHi, I'm trying to subscribe my address (an apartment in Montreal) for wifi service. The current ten…
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DHCP reservation malfunctions since the last firmware updateHi, I am no longer able to assign fixed IPs to some of my devices since the last firmware update …
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Is it normal to have all the ports blocked by fizz?When I do a port test all of them closed I don’t understand
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im new, shuld i wait for better plans?so im planning to get my home internet through Fizz...i see that they just removed the 15/10 plan. …
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Consistent disconnects through wired ethernet connection, "Request Timed Out".Over the past three days straight playing video games through my wired connection to my fizz home m…
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Reschedule not workingHello, I originally scheduled an internet installation for August 12th. However, I rescheduled, to …
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Slower wifi speed with Asus RT-AC68U.Hi, I have the 120/20Mbps plan and I use my own router Asus RT-AC68U (AC1900). I noticed that my wi… -
New install, no InternetHi! I received my modem yesterday and I can't connect to the Internet. Easy Connect configuration d…
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Hello, how do I reschedule an internet installation appointment?I have an installation appointment schedule for aug 14 in the morning but would like to switch the …
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Home internet service is cutting outI did turn the internet modem off and back on and nothing works, please I want to chat with someone…
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