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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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problem with internet?i cant connect to internet. I think i have problem with hub. I need technician as soon as possible -
I just order fizz today, works good! My apt number didn't work, I put the one up, how i changed theWhen I ordered fizz I had to put my neighbours apt, because when I tried to put mine a message &qu…
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Original barcodeI need ro find my original barcode to return my modem. Been looking for it everywhere and have been…
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Can I have internet service at two locations on one account?I’m thinking of getting a place outside of the city, and this area does have access to Vidéotron/Fi… -
More time slots for Internet installation appointments!Hello everyone! Good news for Home Internet users. There will be no need to take time off work wh… -
How do I end the service?I'm moving out and can't keep the service. How do I end the contract? And what do I do with the rut…
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How can I set up my Google Chromecast if it doesn't appear once I connect to the Fizz gateway?I've never had this issue before with other ISPs. I use Google Chromecast to watch Netflix. Once I'…
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5ghz wifi disapeared/not showing, help!the 5ghz is not available since a couple of days, I just don't see it. I first noticed that my VR …
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Fizz android app keeps going to the trouble shooting and won't work. Any help?Fizz android app keeps going to the trouble shooting and won't work. Yes, my phone is connected to …
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Network Maintenance?Internet isn't working, and the website says "services are operational". I get onto a cha…
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VPN passthrough: is there a firmware update for the CODA-4680 to enable VPN protocols? Not in the maThe CODA-4582 has a VPN passthrough tab in the Security settings to enable one of 3 VPN protocols. … -
Can't connect smart bulbs with 2.4g wifi?Hi anyone has issues to pairing your smart bulbs under 2.4g wifi? My smart bulbs are from a brand N…
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slow speed when wired?I have a 120 mbps plan on my 5gz good speed on my 2.4 ok speed but when I'm wired I only get 41 Mb…
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Does Fizz block port 25500/25000?Hi, Does Fizz block port 25500/25000? I had acces like 4 hours ago but now its not accesible. Than… -
How to reduce jitter?I'm trying to set up a cloud pc service so that I can play games on my potato of a laptop... I test…
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My modem is off line in this momentI live in dollard des ormeaux and i would like to know why my onternet service is off
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Moving out soon but the current owner has Fizz so I can't get it til he stops his subscription thereI am moving out in a week and I want Fizz when I get there but the current owner has it so I can't …
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How to set static IP?Hi, everyone, I see similar discussions on static IP but I still would like to clarify a few things…
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Why still no wifi after Payment Method reactivated?My internet was frozen because my credit card was no longer working. I now switched it to a new car…
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Mobile data not working on fizz extI've tried every possible possibility, airplane mode, change phones, reboot device, change apn, eve…
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why my Mobile Data still working?I have recently posted a question and got reply to try the following steps. Hello SAITEJA, Apologie…
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Why my mobile data stopped working?When i turn on mobile data its showing as Sign in to fizz network and it does not work. Its only ha…
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pause in subcriptionHello, I am leaving my apartment for 6 months. I would like to suspend my subscription because I wi…
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Pay for 30/10 internet. Barely get 10?Paid for 30/10 internet and I get barely 10mbps https://videotron.speedtestcustom.com/result/346c53…
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What can I do if my internet connection is really slow?My internet conenction is really slow, I'm supposed to have 60mbps but after running speed tests on…
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Why my router doesn't start anymore?I did install correctly my router, and it has been working properly during 3 first hours. But now i…
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Wi-Fi range. Is it normal that my Wifi is so slow?Hello My internet is extremely slow in my bedroom and office. It was fine for months but now is not…
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Re-schedule installation appointmentI need to reschedule my installation appt that is supposed to be tomorrow evening as I now have to …
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why is my wifi bugging?hi, my room is about 5-6 meters away from the router and it barely connects to the wifi, is this a …
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How do I change the deactivation date if I'm changing my address?I will be moving on Jan. 30th and have scheduled a change of address on Jan. 29th, however it says …
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