Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Really slow internetI have been a fizz customer for a year or so and never had issues with the speed. Lately (the last … -
I can't order your internet plans?I'm trying to schedule a day for the interne instalation but it doesn't let me finish the order. I …
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Internet down in Villeray?My internet isn’t working even after a reset of 30 secondes. Did something happen in my area?
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Internet down in the Gay Village, Montreal H2K?Internet has been down since at least 3:00 PM. Followed steps 1-7 on the "My Wi-Fi network is …
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It says wrong wifi password but it's the right one how do I fix this?The wifi has been down all day and we restarted it but it still won't work. I'm trying to connect t…
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Internet down in East end Montréal H1L?Internet completely stopped while I was working. Both wired and wireless connections are down. Trie…
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Internet InterruptionsThroughout the day, my internet connections get unstable a few times. How can I fix it other than r…
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Canada Post drop off point cost?I unsubscribed from my internet plan with Fizz and I'm wondering if there is a cost to return the m…
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Internet down in Rosemont, MontrealIs there anyone expericing issues with their internet ?
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I need Internet , how can I explain my situation??I got an answer from the technical department that I can’t have internet at my address, they told u…
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Fizz Application won't connect to modem?Our wifi has been very buggy, cutting in an out. My fizz application on my phone is not connecting …
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Pu d'internet ?Je n'ai plus internet chez moi ! pouvez-vous vérifier mon réseau
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Wanna Pay my accountI have change to a NEW Credit card but now it seems that i can't go through the payment process. I …
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TAP splitter connection for internetHi, a technician attached my cable to a TAP splitter since the signal was too strong. Moved the mod…
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Can I update my internet speed without loosing my earlier subscriber advantages?Can I update my internet speed without loosing my earlier subscriber advantages?
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How to connect TAP splitter for my modemHi, a technician attached my cable to a TAP splitter since the signal was too strong. Moved the mod…
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the speed very weak and unstable and cut off many time some time the speed is 60 mega after 5 minutethe speed very weak and unstable and cut off many time some time the speed is 60 mega after 5 minut…
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What should I do if the technician did not show up?It is very disappointing to wait for the technician to come for more than 3 hours and then they sim…
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We have an appointment and no one has come ?Where is the technician he did not even call
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First installation?Hi everyone, My appointment window was from 12:00 to 17::00 pm 11/01/2021 I do not have any calls o…
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I need the internet service todayHi it’s been since 7:30 I’ve been waiting for my internet technician to come and no one came. I am …
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Why did fizz cancel my home internet subsrictionI payed for the subsrciption to home internet set up my address and evrything else payed for it all…
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No internet with personal router ?Using personal router instead of the one supplied. Followed the instructions to use your own router…
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Anyone else getting a different reading from the app?Hey guys, I contacted customer service already regarding my unstable/ultra low residential internet…
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Coax Crimping - InstallationHi, I'm moving into an apartment that is fairly new and ran all the cabling to every unit to a pane…
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What should I do if Fizz modem becomes defective even after all possible tests or factory reset?My second question is : could Fizz remotely diagnose that their modem at my house is defective and …
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Videotron and fizz at the same time?My girlfriend has videotron internet but the wifi doesnt reach everywhere in the house and they can…
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Internet plan upgrade?Hello! I have 120Mbps plan. It was at the start of Fizz internet, so it was offered at a special di…
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Verdun internet connection dropped. Network issue?My connection just dropped. The modem lights all appear normal.
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very slow service 9 - 10 PM in st laurent today no service issues showingExperiencing 15-20 Mbps on my 120 Mpbs plan. There are no serice issues showing. And there seems to…
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