Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Way to turn off modem lights?Is there a way to disable the indicator lights on the modem? I live in a studio apartment and the m… -
Fizz chat disabled, what to do?I have been trying to open the chat with the question mark on this page: https://fizz.ca/en/faq/how… -
How can we reach Fizz we aren't client?We would like to speak to someone
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Internet plan in Ottawa ?Any idea when fizz internet will be coming to Ottawa region
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Waves diplayed no internetMy internet was suddenly down and I rebooted the modem and found that the three waves band display …
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Lost Internet ConnectionMy internet randomly went down about 30 mins ago. I have restarted the Modem 3 times now and every…
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Random devices kicked off network or unable to connect to wifi (authentication errors)?Since about 3 months ago, random devices are unable to connect to my wifi network. I have both my h…
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When should I apply my rebates, and do they ''stack''?So I'm a new Fizz internet user and will soon reach the end of my first month. I have a 1$ rebate t… -
change credit cardcan't change/update credit card.
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How do I get my wifi password?I forgot my wifi password
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How to cancel my service?I schedule an appointment with your technician and he showed up but couldn’t install due to the fac…
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Is FIZZ one of the best internet provider?I would like to know your opinion. -
Early schedule?I scheduled internet for Feb 2 but I need it by Feb 1st. How can I reschedule for earlier day ?
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Reactivate Internet serviceI wood like to reactivate my Internet service at but I need a technician to install it.(I still hav…
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Cancel Internet service?I want to cancel my Fizz service since I am moving from Montreal and I have 4 days left on it but I…
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Upcoming new modemHi, anybody know if Fizz will have a new modem model anytime soon?
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access my router remotely ?access my router remotely to access my usb drive
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Baby monitor interferenceSince we switch to Fizz, my baby monitor is not working properly. I really have issues with the sig…
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Modem has only top 3 lights, i have rebooted it and taken power off but still same, i am not sure whInternet is very important for me to work and i need help asap
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contact fizz?how can i make a payment please?
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First time subscriber, using a referral code -- is there a confirmation?There was a green box that popped up when I entered my referral code that said it was added, but it…
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Service UpgradeI tried to upgrade my internet subscription 2 days ago. Systeme told me i had to wait until the 27…
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I don't want to be a client no moreAi don't need your services no more
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My wi-fi is not connecting on certain devicesWifi not working on certains devices, all this time it was working , its only this morning that it …
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Service interrupt. Ndg Montreal 26th Jan 4pm?Is the home internet service down since around 3.45? I saw fire engines up the road but all gone. N…
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Single device direct ethernet connection only receiving half of advertised speed. 80-95mbps of 200mbI am only receiving 80-95 mbps of my 200mbps subscription. Tested single device connected on short … -
Why fizz is charging for returned modem?I canceled my internet subscription and sent over the modem as instructed. I got an email saying th…
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Connection down?Fizz site says all services are working normally, but my connection has been down in Gatineau for n…
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Payment made how can I activate back internet service?Credit card issue resolved just made payment and it has been a hour no service
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So is there some kind of rebate if you get both internet and you cellphone with Fizz?I was just wondering if you get like special combo rebates or stuff like that when you go with both…
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