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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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"Another Fizz member is already subscribed" while it is nobodyHello everybody, My name is Gauthier, while I am moving to another appartment, I wanted to change m… -
loging into router via webrowser ipi'm trying to log in as admin on the router, the page says "type in "cuadmin" and t…
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Why is it not working and where are you guys having Miss informationWhy is my house Internet not workingI don’t understand tried everything can’t contact anybody I app…
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Internal Server Error（500）Hey folks, I suddenly lost my home Internet connection when working from home. It seems that the mo…
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I entered another payment card, can you confirm OR can I pay directly? I really need it today...My payment to my credit card has been delayed because the holidays... I entered my debit /visa card…
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It says my appointment to install my wifi is completed but it’s not?Hi I just moved and I am supposed to have an appointment for someone to come re-installer my rooter…
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home internet requestlooking for home internet at 3***********, Quebec If yes, how can I proceed
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why my internet never has 120M?My internet plan is 120 M, but it never has. it is about 80M---90M.
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I can't find my address available but in the same house others address yesI can't find my address but as I live in a triplex the another 2 address at my house appears availa…
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Internet is not workingHello, my internet has not been working since june 28th, I did a reset and am able to enter the ps…
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Technician no showA technician was supposed to show up this afternoon to install my Wi-fi modem, but they never showe…
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Internet ConnectionI am new to fizz, the technician just came today and I received my Fizz modem but it will not let m…
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Can’t save new payment infoI’m getting error messages about each field before I can even start to fill out the fields, and onc… -
Fizz Not Available In Area It Should Be Available In. Some glitch?I recently move apartments and recommended Fizz to the new tenant of my old apartment so we could b…
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Intermittent loss of connection with brand new installThe installer came, passed a brand new cable all the way to my modem, tested the signal saying it w…
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Cancel Technician appointment for Fizz Internet installationHi, I want to cancel my installation appointment for Fizz Internet. We had a confusion and booked t…
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Return of modemHello, I returned my modem a days before my dis activation. I went to a Canada Post location and …
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Any ideas?Hi guys, i made a payment to restore my internet but it is still not working… What should i do?
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Activating the new internet immediatelyI'm in a new apartment and I've brought with me my Fizz router. I still took an appointment for the… -
Installing my fizz modemIts been about 15 minutes since I've plugged in my modem. Everything seems good, blue lights are on…
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Wrong number of number streetHi, I put the wrong number for my door and my appointment is tomorrow morning. Instead of writing 1…
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Installation of internetHello, I have my appointment to install the internet today 30th June between 12pm and 5pm and nobod…
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apartment numberI have an upcoming internet installation and I accidentally put the wrong apartment number. how ca…
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Is the technician capable of running ethernet cables through the wall?Need to know asap, thank you!
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Cannot connect to VPN server with IKEv2 protocolI just changed to Fizz today, I use Windows VPN without any issue before, but after I switched to …
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