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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Wrong number of number streetHi, I put the wrong number for my door and my appointment is tomorrow morning. Instead of writing 1… -
Installation of internetHello, I have my appointment to install the internet today 30th June between 12pm and 5pm and nobod…
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apartment numberI have an upcoming internet installation and I accidentally put the wrong apartment number. how ca…
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Is the technician capable of running ethernet cables through the wall?Need to know asap, thank you!
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Cannot connect to VPN server with IKEv2 protocolI just changed to Fizz today, I use Windows VPN without any issue before, but after I switched to …
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my wifi seems to not cover my full apartmentI have an old bell modem, can i connect and create a guest network for guests? or can I get a 2nd …
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Appartment number changeHello Im a new customer i did an order for the internet this 3rd of july but when i submitted i put…
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No blue light on my ModemHi, I do not have access to internet. I unplugged the modem 3 times and even restored it by puttin…
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Changing an installation appointmentWhy is it so complicated to simply change an installation appointment for moving from one address t…
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I had my internet appointment yesterday and still no internetI had my internet setup yesterday and chose to do the Manual setup followed the steps on the sheet,…
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Working from home with frequent zoom meetings , what is the best internet plan ?My boss says in zoom meetings I freeze a lot, lots of cuts when I speak and screen shows lots of pi…
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How to set Time ZoneHi, Time Zone on my router is set to UTC-5 Columbia and time is 4 hours ahead of my actual time zon…
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Wire broken by tree fell. Wind gusts snapped many branches and trees, which in turn severed ... killed please, could you so…
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Problem with installationI had my installation appointment four days ago. The technician came but due to a technical issue h…
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How many times must I reschedule my appointment?After losing my whole Saturday morning waiting for the technician to show up, I had to reschedule a…
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Internet Dropping Every dayInternet keeps dropping for few seconds at a time consistently this past month. Upgraded to 200mbps…
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Issues with speedtests after upgrading to the 120mpbs serviceHello We upgraded to the 120 mbps plan from our original 60mbps it updated on my portal in the fiz…
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TechnicianThe planned installation for my internet is june 26th 12-6pm, but its almost 7 right now and the te…
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Moved: InstallationThis discussion has been moved. -
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No internetIt has been over 24 hours that my internet has been suspended. No option to pay manually despite se…
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Internet Connection RequestI'm currently moving to the basement part of a duplex. That address doesn't receive the Fizz intern…
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120 Mb/s deal for 50$How long will I be paying 50$ for 120 mb/s? It says for a limited time.. I"m guessing 2 years…
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Home internet do not workMy home internet do not work
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Internet issuesIt’s been over 24h in my internet is still on pause!!! After making my payment! I work at home, I …
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