Technician no show

Rjbax
Rjbax Posts: 1 ✭✭

A technician was supposed to show up this afternoon to install my Wi-fi modem, but they never showed up and I received no alert or update from Fizz. The site was down earlier so I tried contscting them on messenger but got nowhere. Any suggestions on what I can do next? Thanks in advance!

Best Answer

  • Pascal L. 40582
    Pascal L. 40582 Posts: 649 ✭✭
    Answer ✓

    It happens that the Vidéotron technicians miss appointments when there is a heavy workload and some installations take more time.

    Unfortunately, you'll have to make a new appointment request on the Fizz portal (when they resolve their issues)

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