I can't find my address available but in the same house others address yes

oapadilla2709

I can't find my address but as I live in a triplex the another 2 address at my house appears available, but mine no

How can solve it?

Pascal L. 40582

Contact the Fizz support on chat. They can double check the list and make adjustments with Vidéotron (who manages the internet service)

You can contact Fizz technical support by chat.

Go to Fizz website (or this URL) https://fizz.ca/fr/faq/que-faire-si-je-narrive-pas-me-connecter-mon-compte-fizz then click the green icon with the " ? " which is on the bottom right of the screen. Then you can choose which platform to chat.

StefanM

as mentioned, you need to reach out to Fizz support. Something seems not right here.