Can’t save new payment info

Xeryl

I’m getting error messages about each field before I can even start to fill out the fields, and once I’ve completed the, I can’t save. This happens on both the app and fizz.ca. My credit card is expired and I’m trying to update the new info, but I can’t.

Pascal L. 40582

There may be issues with the portal. You can contact the Fizz technical support to fix this.

Go to Fizz website (or this URL) https://fizz.ca/fr/faq/que-faire-si-je-narrive-pas-me-connecter-mon-compte-fizz then click the green icon with the " ? " which is on the bottom right of the screen. Then you can choose which platform to chat.

Pascal L. 40582

Fizz seems to be having issues with their portal and getting it fixed.

Try a little later.