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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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login error with Fizz wifi appEverytime I login it brings me to the landing page and then immediately pops up a message saying I … -
Why can't I change my internet plan?Hello I want to change my plan of my internet but I do not see the adjust plan option at all on my …
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Can't go from 60 mbps to 120 mbps for 50Hi, I tried all day to update my home internet plan to the promotion of 120 mbps for 60$ but I alwa…
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how to get 120/20 internet for 50$ ?i have right now 120/20 and pay 60$. Fizz sent me an email telling me that i could pay only 50$ for…
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How to Transfer the account to anotherMy rented condo has expired, and the next tenant wants to keep my internet. How can I transfer the …
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Zoom meetings show low bandwidthI have normaL speed of about 70 Mbps while doing the speed test on the app but often times my zoom …
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Fizz: Copper or Fibre?? (Montreal)Just had a tech from another provider come by my new apartment and told me they would need to run a…
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fizz technician must call me before installationI want Fizz technician to call me before he arrives to do the installation.
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Can't Connect to Internet - Download Flashing for past 30 minutesLost electricity at home today. When power came back my modem has it's download display flashing. H…
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50$ for 120 MPs will prices go up if I don’t change my plan?Will Price go up if I don’t change my plan -
Anyone have issues connecting Roomba to their wifiHey everyone. I had my roomba connected to my Asus router no problem. I got he fizz router and now…
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Deleting account before activationHello I would like to cancel my account with Fizz internet that I opened 12 hours ago. Please note …
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change wifi password and usernamehow do I change my wifi password
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Plugs not working ...Hello. Just got Fizz internet and the coaxial cables in my house were not working ( never had video…
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My internet cable got cut because of construction workHi my internet cable got cut because of construction work and I tried booking a technician but the …
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Switching from Ebox (Videotron network) to Fizz, setup without technician?Hi, I was thinking about subscribing with Fizz internet after my friend told me about them, but I w…
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Change appointement for wifiHi I have fizz wifi and i moved it to another place so i took an appointment for tomorrow morning b…
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Temporary price drop $50 for 120 Mbps internet plan (valid for early summer 2021)Hi, As PsykoB found today here, there's a new (temporary) price drop for the 120 Mbps / 20 Mbps int… -
I got double charged...?This month my internet bill got charged twice to my card. This is the second time it happens to me …
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How quickly can a modem be delivered to my house?Would there be a possibility of the modem being delivered in 24 hours or less?
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It says "wrong password" when I try to log onto the appHello, My Wi-Fi is working in general fine, except for a split moment when it did not work well. …
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I had an appointment because I'm moving and it got canceled.I had an appointment because I'm moving and it got canceled and now I'm going to have 3 days withou…
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Hi! I had an appointment this afternoon and no one showed up.I tried contacting them on facebook, but they don't reply... What can I do, this is frustrating.
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