Rescheduled appointment not updating

DrAdrien

Hey so I recently rescheduled my wifi installation from a Wednesday to the Tuesday before and I was expecting Fizz to resend a verification confirming that the appointment was rescheduled. However nothing was sent and on my fizz account it says my appointment is still on for Wednesday however it'll say Tuesday on another tab. Is my appointment actually rescheduled?

Mike

Hi

you should contact the support to verify that your appointment was correctly updated

https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address