Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Can You ancel my getting with the technician tomorrow??The technician needs to come tomorrow but I want to cancell and get a refund. -
How do I get someone to help me with my slow connection?Randomly, my internet connection gets slow to the point where it is practically unusable. I've trie… -
I need to move. a Fizz technician needs to go to a new address, do I have to pay any fees for movingWhen I am moving. Do I need to pay for the technician's visit new address?
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Can I have a technician?Wifi has stopped, I need a technician, mostly the router has a problem
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Where is the installer ?My installation was scheduled between 7.30 and 12pm and it’s 12.35 pm. I have not received any news…
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Internet is not working i just paidDo i need to unplug
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Do you cover Magog?Do you cover Magog?
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What is the technology behind the Fizz home internet? How can I tell if it can work in my area?I want to know if Fizz Home Internet can be an option for me. I Live far from the city. I have a LT…
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Using your own modem and router ?Hey, I know that you can use your own router with the modem Fizz provides, but let's say I want to … -
Fizz says payment declined, but my bank says payment was posted to my credit card?I got an email from Fizz saying my payment declined was declined on the credit card that I have bee…
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I received a failed payment email - My CC is in good standing - any issues from Fizz end?I received a failed payment email - My CC is in good standing - any issues from Fizz end?
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I am moving how do I change my addres ?!I am moving how do I change my address information
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Can i have a secondary fizz modem machine in my roomI need to have internet in my room can i have a fizz modem to go also in my room
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Internet is down in gatineau,qcWhy is the internet down in gatineau,qc? When will be back? Thanks.
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Home Internet require reboot of modem every day?My modem is crashing
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in how much time i get my internet again if i just payi just pay my wifi and i still not having internet in how much time i can have wifi?
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Why is there no Wan IP address in modem?Lost internet connection, no IP address on the modem's wan interface. Tried rebooting, disconnectin…
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How to get my money back?I canceled my internet before getting it active or getting the service appointment! I need the mone… -
How we can get the Internet contract receipt?I have phone plan with fizz we added internet plan 120 Mpbs today and we paid $103 . We haven’t rec…
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lost wifi password help?i have lost my password and would like to either change it or retrieve it
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Is it possible to schedule an appointment before the wifi gets canceled from the former occupants?My friends left the apartment along with the functioning wifi. I cannot schedule an appointment for…
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Why my internet is intermitent?My WIFI is disconnecting each 3 minutes. Is there a way to stop this or is this the maximum quality…
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Why does the internet sign up page doesn't complete?Everytime i try to sign up, it stays stuck on the last page
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Is my Modem defective?Losing wifi internet almost every day. After resetting it seems to go back to normal, yet it will f…
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do i get a rebate for signing up for a home internet plan if i already have wireless service?So i have a Fizz account for phone service. I want to get a home internet plan. Should i sign up wi…
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Password changeI just changed my wifi password and it doesnt work. The new one of the previous one osnt working
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No internet outside Ottawa?I am a new customer, and after leaving Ottawa area (still in Ontario), i have phone service, but no…
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Why does my Internet keep dropping all of a sudden?My internet has been working great since switching to FIZZ about 5-6month ago. I haven't changed an…
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No coaxial câble insideM'y adresse on the site Says i can have internet but theres no coaxial câble inside the house, ther…
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I cant connect to service?I just paid my bill and got confirmation payment accepted yet i can not connect. Why?
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