Change date of wi-fi installation

Chico
Chico Posts: 1 ✭✭

Hi I’ve set my appointment for the wi-fi installation on Monday May 31th, but would like it to be the 29th or the 30th. Is that possible ?

Best Answer

  • Idefizz
    Idefizz Posts: 2,997 ✭✭
    Answer ✓

    To reschedule or cancel on the same day as your appointment, you must do so via chatting with Fizz.

    Otherwise try to see if there is a Reschedule button in the Appointments section of your account.


    To reschedule your technician appointment:

    1. Log into your account and go to Manage plan.

    2. Click on Appointments.

    3. Here you will be able to see a complete list of all your past and future appointments.

    4. Scroll to the appointment you wish to modify.

    5. To reschedule an appointment, click on Reschedule .This will open the booking interface. Select a new day and time slot and click Save.

    Source: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address#3

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