Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Technical: Is there a way to restrict GUEST access to 2.4GHz?I want to give guest access without reducing performance to normal users. In the absence of good Qo… -
I forgot my modem passwordHow can i reset my modems password, havent used fizz in a while, re activated it today and forgot m… -
My fizz modem is acting up and internet access stops. How can I get it changed?I've been with Fizz internet for one year without any issues. In the past two months, the modem see…
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Bedtime schedule issuesHi, i have bedtime shedule setup from 8pm to 7pm. At 7 pm the devices connect to the router but is …
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Very happy with fizz internetOn March 11, I created a discussion about speedtest, not reliable. It was. somehow, it works perfec…
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Instalation appointment.I had an installation appointment set for today, between 7:30am and 12:30pm. Nobody showed up. What…
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My data is not workingHi! I have recently changed my operator to fizz. In the beginning there was not a problem in connec…
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I received # gig of my mobile data less than normal (2 gigs instead of 4 gigs)Hi fizz, I usually have 4 gigs / month but the in this current month I received 2 gigs instead of 4…
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Internet down anyone?I live in Rosemont area and internet is down for at least an hour now. Tried restarting and resetti…
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Credit card suspendedHi! My credit card got suspended, therefore I could not make my monthly payment. I updated my metho…
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Bypassing the Fizz Proprietary Device?Hello! I was wondering if anyone knows if it's currently possible to bypass the Fizz proprietary ro…
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Unplanned Maintenance twice at ~2amwhy internet service was interrupted on April 30th and May 7th at around 2am? my pfSense router had… -
Problems with Devices on Guest NetworkI have a chromecast and a printer that I have on the guest network. I've been with Fizz for nearly …
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billing of the internet plansI am having Fizz Internet installed at my house and wanted to know do they bill you every1st of the…
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Price AjustmentHi there, As I see the monthly fee is lower on the website with my current plan. Can I ask for a pr…
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Just subscribed to fizz internet i wanna know if its possible to have another provider in the HouseBecause i got roommates and they share their own internet with videotron so i was wondering if that…
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How do cancel my home internet and get my money backfizz providers do not want to come to my apartment because i wrote the wrong apartment number, but …
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HELP! Trying to cancel Internet SubscriptionHello I am trying to currently cancel my internet, however since I did not open my fizz account in …
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Is there an issue with internet in my zone?Hi, I had this issue last Monday. I can't connect to internet. This morning I could But now it is c…
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Router not connecting to internetHi, Title. the middle light that indicates the router is on is on, but will turn off after a few mi…
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Why I have : The requested URL was rejected.I need to acces to a page in other country , but I got quick out, can you please help, They gave: …
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My Wifi network keeps cutting out. I tried the steps in FAQ without success. What should I do next?My Wifi Network keeps cutting out. Sometimes, no connection is detected and sometimes network is de…
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Modem not receivedI was supposed to receive my modem today between 5-8 pm and it didn't show up... Will it arrive lat…
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I miss a paiement and I just updated my credit card info but it won't let me refresh my paiement ?It won't let me press on make my mensuel paiement what I should do
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