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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Internet IssueWi-Fi is on, but no internet connection. Only ‘Download’ light blinking with green light, ‘Upload’ … -
Modem & Router not workingHello all, Yesterday around 10PM, my wifi stopped working. Nothing "that" unusual, I went…
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App doesn't work!!!I'm trying to configure some stuff on the Fizz Wi-Fi application but it keeps telling me "The …
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My interener disconnected todayHi I had alot of disconnecting last week and I have a big issue today
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Faulty modem.Hi everyone, I have this modem for over a year + and it's getting worse and worse. Every 2-4 hours…
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Technical: Is there a way to restrict GUEST access to 2.4GHz?I want to give guest access without reducing performance to normal users. In the absence of good Qo… -
I forgot my modem passwordHow can i reset my modems password, havent used fizz in a while, re activated it today and forgot m…
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My fizz modem is acting up and internet access stops. How can I get it changed?I've been with Fizz internet for one year without any issues. In the past two months, the modem see…
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Bedtime schedule issuesHi, i have bedtime shedule setup from 8pm to 7pm. At 7 pm the devices connect to the router but is …
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Very happy with fizz internetOn March 11, I created a discussion about speedtest, not reliable. It was. somehow, it works perfec…
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Instalation appointment.I had an installation appointment set for today, between 7:30am and 12:30pm. Nobody showed up. What…
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My data is not workingHi! I have recently changed my operator to fizz. In the beginning there was not a problem in connec…
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I received # gig of my mobile data less than normal (2 gigs instead of 4 gigs)Hi fizz, I usually have 4 gigs / month but the in this current month I received 2 gigs instead of 4…
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Internet down anyone?I live in Rosemont area and internet is down for at least an hour now. Tried restarting and resetti…
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Credit card suspendedHi! My credit card got suspended, therefore I could not make my monthly payment. I updated my metho…
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Bypassing the Fizz Proprietary Device?Hello! I was wondering if anyone knows if it's currently possible to bypass the Fizz proprietary ro…
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Unplanned Maintenance twice at ~2amwhy internet service was interrupted on April 30th and May 7th at around 2am? my pfSense router had… -
Problems with Devices on Guest NetworkI have a chromecast and a printer that I have on the guest network. I've been with Fizz for nearly …
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billing of the internet plansI am having Fizz Internet installed at my house and wanted to know do they bill you every1st of the…
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Price AjustmentHi there, As I see the monthly fee is lower on the website with my current plan. Can I ask for a pr…
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Just subscribed to fizz internet i wanna know if its possible to have another provider in the HouseBecause i got roommates and they share their own internet with videotron so i was wondering if that…
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How do cancel my home internet and get my money backfizz providers do not want to come to my apartment because i wrote the wrong apartment number, but …
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HELP! Trying to cancel Internet SubscriptionHello I am trying to currently cancel my internet, however since I did not open my fizz account in …
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Is there an issue with internet in my zone?Hi, I had this issue last Monday. I can't connect to internet. This morning I could But now it is c…
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