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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Modem never received following a reactivationHello, I reactivated my internet account on April 17th 2021. I was pretty sure I took an appointmen… -
How to make internet work again???Hi my internet is not working, the second green light is flashing and le 3rd and 4rd are close. We …
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I changed my internet plan to a faster one but it's still the same download/upload speed as the lastI did a speed test on my computer with the ethernet cable connected to the modem and it's still the…
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Technical: subnet mask limitation on new firmware?Manually configured a new customer to co-exist with another Wi-Fi router used as an access point. S… -
modem instalation modoficationHi i have no wires at home and i need to modify my instalation apointment to have the tecnician run…
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Montreal downtown: internet down againInternet is down again..
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Internet Connection IssuesHello, The past few days I have been receiving "unstable internet connection" while using…
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I will be cancelling my serviceI've given up trying contact Fizz, this is easily the worst customer service I have ever dealt with…
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I cancelled my WiFi but was still chargedI cancelled my Wifi early May, since I would be charged in mid May. I received all the appropriate …
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Technical: Bufferbloat bad, but better. Still far worse than bridge mode.New installation, tested with DSLReports speedtest consistently received 'F' for Bufferbloat (>4…
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Moving with FizzHi there Fizz Community! I'm moving next month and will be keeping my Fizz service. The house I'm m… -
LAN subnet change impossible?Last night my modem stopped working (I suspect a new firmware was uploaded, I’ll explain in a minut… -
Internet down Montreal EST - PATHello I have no internet since last night around midnight. I’ve noticed the power button of the mod…
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Internet down in Hull/Gatineau since around 5:00 PM.Internet has been down since 5 PM and I tried restarting the modem a few times as well as connectin…
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Internet down Montreal downtownHello, I live next to metro Atwater in downtown Montreal and I don't have internet since two hours …
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Anyone having problems connecting their tvs with internet?I just got fizz internet this morning, when i try to connect it with my tv, it says that it is conn…
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The unit(empty) I am going to move in has subsribedHello, I am going to move to a new unit and install Fizz internet. But I just found that unit has s…
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Wi-Fi Internet DownIs anyone else in Montreal/Outremont/Mile End area experiencing a network outage?
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Can I use my referral bonus to pay my internet billHi Moderator, I'm a long term Fizz mobile users since beginning. Now I may go to Montreal to conti… -
Internet IssueWi-Fi is on, but no internet connection. Only ‘Download’ light blinking with green light, ‘Upload’ …
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Modem & Router not workingHello all, Yesterday around 10PM, my wifi stopped working. Nothing "that" unusual, I went…
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App doesn't work!!!I'm trying to configure some stuff on the Fizz Wi-Fi application but it keeps telling me "The …
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My interener disconnected todayHi I had alot of disconnecting last week and I have a big issue today
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Faulty modem.Hi everyone, I have this modem for over a year + and it's getting worse and worse. Every 2-4 hours…
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