Internet down in Hull/Gatineau since around 5:00 PM.

SykoBunny
SykoBunny Posts: 1 ✭✭
in Internet

Internet has been down since 5 PM and I tried restarting the modem a few times as well as connecting with Ethernet cable but nothing works. Lights keep blinking. Internet has been problematic past 2 weeks, need a fix as it's affecting my work.

Best Answer

  • Whizz
    Whizz Posts: 23,502 admin
    Answer ✓

    Hello SykoBunny,

    We're truly sorry to hear about this situation. I kindly wish to inform you that I checked your account and I notice you were able to reach us in private as well and we provided there some troubleshooting steps that can be tried, so this can be remedied right away.

    If by any chance there's still a situation after performing them, I invite you to let us know on that conversation so we can be able to make further checks and help with this situation. For all the information on how we can be reached, you can check our page: https://fizz.ca/en/contact-us


    We highly appreciate your understanding.
    Have a lovely day,
    -Ioana

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