My technition didn't arrive

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Dot
Dot Posts: 3 ✭✭
in Internet

They were supposed to be here between 12-5, it's 5:30 and I've heard nothing. What am I meant to do?

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  • Whizz
    Whizz Posts: 19,328 admin
    Answer ✓
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    Hello Dot,

    Thank you for reaching us.
    I am sorry to hear about this situation. 
    I recommend allowing him more time if possible as it might be just a delay caused by complications at the previous address. 
     If by any chance he won't arrive, tomorrow the reschedule option will be visible on your Fizz account. 
    Here you can find more information about this if necessary: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address

    Have a lovely day,
    -Alex

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