Wrong appointment date and no referral credit

SimonOvO
SimonOvO Posts: 1 ✭✭
in Internet

Hi,

After I tried to register online to schedule an appointment to install the network, I found that the time I scheduled my appointment was different from the time I was prompted on the system. I selected August 24 on the website, but the system final page shows August 23, but within my account, it shows August 24, which confuses me.

And after I successfully entered the referral code and the system showed success, it did not give me the corresponding bill reduction in my bill.

Best,

Simon

Best Answer

  • KerberosMorphy
    KerberosMorphy Posts: 89 ✭✭
    edited July 2021 Answer ✓

    Referral code is apply on the 3rd bill.

    In resume:

    • If you refer someone they need to complet 2 month before you get your bonus on the 3rd bill.
    • If you get referred you have to stay 2 month to get your bonus on the 3rd bill.

    About the appointement date, I recommend you to contact them by Live Chat or Messenger.

    See https://fizz.ca/en/contact-us to know how to reach them.

    In resume for contacting:

    • find a related FAQ
    • be logged in to your account
    • have your ad block disabled
    • Click on the Help Bubble et the bottom-right corner of your screen.
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