I waited the technician for the whole day and did not receive any phone call from fizz. But today I received an email showed that I missed the appointment. Could you give me an explanation?
Thankyou for reaching out to us. Checking on my end, I can see that you followed my colleague's steps to go to My plans->Manage plan->Appointments->Reschedule and set your new appointment for August 6th in the afternoon timeframe.Havea good one!Andrei
Please reach out to customer support to re-schedule the appointment and inquire as to what happened. I am sure they can help you.
I guessed he knocked the wrong door. I am in room 320. But the room next to room 321 is not mine. I want to install the internet today because I need the internet to access online test during my quarantine. But I can only schedule an appointment 2 days later. Could you help me? Thank you so much!
How could I contact my technician directly?
@Xin, you need to take an other appointment, and please check your addresse
To reschedule your technician appointment:
To contact the support, go on the FAQ's page that I posted, and click on the green bubble in the bottom right corner, and select chat