wifi modem

Jessica O. #34419
Jessica O. #34419 Posts: 4 ✭✭
in Internet

Hello, i had sent my wifi modem within the 15 days but it got returned back to me and i am going to ship it again tomorrow. will i still be penalized the 150$ if it got returned back to me? because i had sent it within the 15 days.

Best Answer

  • Whizz
    Whizz Posts: 23,543 admin
    Answer ✓

    Hello Jessica O.,

    We're so sorry to hear this. In order for us to be able to assist and do the necessary verifications on our end, please contact us in private on any channel you'd prefer, with all the information as to why the device was returned back to you: 

    https://fizz.ca/en/contact-us Rest assured, we will provide a suitable solution.


    Thank you so much and we wish you a lovely day!

    -Ioana

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