Home internet do not work
Pascal L. 40582 Posts: 649
Bien many different threads you plan on starting for the same issue? As said in a previous thread, you need to provide more detailed explanation of you want anyone to be able to help you. Shouting "internet signal and wifi don't work" is much too vague.
Please let us help you!0
Since fews hours i do not have internet signalpn the device neither wifi
There is no detail
I do not have wifi signal anymore since this morning
Factory Reset change nothing
There is no pb with my plan0
What are the color/status (blinking, solid, off) of the lights in front of your Fizz modem? I would suggest you also open a chat session with Fizz on FB or WhatsApp in parallel since it might be something we can't help with and they take some time to answer.1
Hello JOELLE M. #11024,
Apologies about the unpleasant situation.
I have verified your internet connection and the modem appears to be fully online with all the signals within our functioning ranges. Also, I noticed that you've reached us directly and one of my colleagues is assisting you with this matter.
Have a good one.