Incorrect Password

Zee

Woke up this morning to find out my devices couldn't connect to the wifi. I tried to reconnect but it kept saying incorrect password. It connects to my computer using the cable but not wireless.

I have restarted, done factory reset, and the issue persists. I have tried contacting support and got no response.

vanigh

Fizz WiFi router is sometimes problematic, few of us experienced this issue, you can search the forum to see the complaints, the best solution is to get your own router and connect to Fizz modem router in bridge mode.

You can get a good reliable AC router new or used with affordable price. Plenty info available on line, try Amazon.ca Best buy.ca

Here are some readings for info.

https://www.nytimes.com/wirecutter/reviews/best-wi-fi-router/

https://www.pcmag.com/picks/the-best-budget-routers

Hope this helps.

M_J

Is it possible to log into the router over the ethernet and reset the password?

Amish P.

I would get a mesh network if you live in a decently spacious home or have dead zones.

https://www.amazon.ca/TP-Link-Smart-Whole-System-Built/dp/B07D3X5PF3/ref=pd_di_sccai_2/131-3730609-5318825?pd_rd_w=zc9CZ&pf_rd_p=e92f388e-b766-4f7f-aac1-ee1d0056e8fb&pf_rd_r=JVDHP3ZEV1MPM2H078D4&pd_rd_r=3259b088-ebf0-4d21-936e-f62df12360ff&pd_rd_wg=pEGfP&pd_rd_i=B07D3X5PF3&psc=1

Whizz

Hello Zee,

I am sorry for the situation experienced.
I see that you've managed to contact un in private and an appointment was set for today June 28th, between 12-17 PM. I hope that the situation will be fixed.
Thank you for your understanding and patience. Waiting for your reply.

I wish you a wonderful day!

-Adelina