Unexpected payment for new internet plan

PhilQ Posts: 1 ✭✭
edited July 2021 in Internet

Hello I just subscribed to 120mbps internet plan and I got charged around 57$ on july 10th (50$ + tax) I have an appointment on august 6th for the initial setup. Is that expected? I thought I would be billed after the installation is complete. Am I paying for a service I don't currently have?

Best Answer

  • Jean-Michel G.
    Jean-Michel G. Posts: 105 ✭✭
    Answer ✓

    I just subscribed yesterday and the appointment is already tomorrow but yes I am already charged 57$ too but it did said that during the subscription if I remember.

    If you cancel they will refund you but with Fizz you pay before since there is no contract.


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