Internet keeps disconnecting randomly

Grenat

It can happen once a day, and in the middle of conference call or while presenting , and it goes back few minutes later.

I tried to reset it several times , same issue … it happens sometimes once a day or every few days.

Thank you

Mike

@Grenat did you had the time to check the led status on the modem when this happens?

You can always contact the support in order to have your line checked

You can always go on one FAQ page, for example https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it, click on the green bubble on the bottom right corner and select chat 💬, if you are using a mobile phone use it on horizontal or in desktop mode

or you can go on https://facebook.com/fizzca

telmorrr

contact customer service

Grenat

Will contact the customer service

thank you