Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Over charged on my internet subscriptionWhy am I charged more then the amount on my internet plan. -
Why I being charged after Termination of Internet service?I have submitted my Internet service termination request and will end my service on March 13. Howev…
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Payment issues in my account?hi, i got an email telling me there is an issue with the payment, however i see you guys took the m…
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why am i charged double payment?I think it is the same situation for everyone today. I have been double charged on 27th and 28th an…
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Connecter wifi Xbox 360Comment connecter le wifi sur Xbox 360
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how do i access my router settings in order to step by step block adult sites from my router,I need to go to my router settings so i change DNS into one that blocks adult sites, please help
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how to block porn on fizz routercan someone help me step by step in blocking adult sites on fizz router
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Multiple charges and failed payment?Hello Team Fizz, Got msg & email saying my payments failed and internet will be cut by tonight.…
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Why was I charged twice but received an email that my payment didnt go through?Same issue as others, but I'm not sure how else to have my issue resolved. Received an email of pay…
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ive changed my payment method, i dont want any downtime is it possible?Hi, ive changed my payment method (the due date is in 2 days) ive done it in advance this time. Eac…
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i was double charged and my monthly payment went through twicewhat the heck is going on
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Why I have been charge twice?I received an error of paiement email but on reality, i was charged twice
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Data to give (1 gig)?i have 1 gig of data i wont use
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Monthly payment problem email but i'm charged twice???This morning I received an email saying my monthly payment got blocked, and that I need to change m…
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Why was I charged twice for my Internet plan on my credit card for February?I received an email stating that there's a problem with the credit card and the payment is failed b…
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Charged twice for home internet anyone else having this issue?Received 2 messages saying payment was not accepted yet i have been charged twice on my credit card…
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Is there rewards for WiFi?Are there any good perks or reward for WiFi as with the mobile plans?
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Duplicate payment?I received an email stating that there's a problem with the credit card and the payment is failed b…
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Payment charged twiceGood morning, I received an email saying my auto-payment failed and the system asked me to update m…
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I was charged twice?I was charged twice for this month and received an email stating that my payment did not go through…
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What do I do if it’s been over 3 hours since my account has been reactivated and I still don’t haveWould someone at fizz be able to check what has happened? I have reset modem a few times but still …
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My modem isn't connect to internet. The fizz app says to contact tech supportMy modem isn't connect to internet. The fizz app says to contact tech support. Quite displeased at …
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Speed slower since Videotron outtage of febuary 12 2021... anyone else speed has recently reduced?Speed slower since Videotron outtage of febuary 12 2021... anyone else speed has recently reduced?… -
Modem is on but won't provide internetI've tried all of the debugging steps and nothing works, even resetting the modem didn't change any…
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Discount compare with other fournisseur ?Can you give me discount for internet 30mgs
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how can we get service from someone 4h no answer . no phone. no 1 here in the chat.how can iget my mi had someone installed fizz at 9h15. since then , internet is lagging going on and off. no one her…
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is my modem disconnection is registered on fizz server ?Last night i lost internet. This morning i reboot the modem and it's ok now. According to Fizz supp…
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internet slow, speed test made, what is the problem?I made an speed test in a PC connected directly to the Fizz modem by cable, the download and upload…
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Can't finish ordering internet online. After appointment reminders it spins indefinitely.?Already tried restarting with incognito, from my phone's browser, etc. Always stops at the same ste…
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How do I get customer support to answer me regarding internet system errors?I've paid my bill twice now, I literally just changed address and everything worked fine until I up…
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