Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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I recently cancelled a future appointment do I get refunded for that ?I just subscribed to fizz I just wanted to change the address instead of canceling do I get refunde… -
Internet breaking upHi/ Bonjour My internet breaks up all the time, while being in meeting, every 10s there is a break …
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Slow internetHas anyone been experiencing issues with their internet connection? My internet speed is slower tha… -
Payments if I cancelHi, I canceled my subscription before the date it was supposed to start, but Fizz already took the …
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I have an issue with my modemThis discussion was created from comments split from: Internet Modem. -
Internet ModemHi, So I’m In Self Quarantine For 2 Weeks And The Tech Guy Cannot Get Inside My House To Plug The W…
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overlapping contractsI'm wondering what to do... I'm moving may 1st, but my roommates are moving june 1st, so we need to…
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Can't print my Internet InvoiceHi It has been few months now that i no longer able to print my Internet monthly invoice, as soon…
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How do I know the modem admin password to my fizz modem ?I need to setup a port forwarding, I have seen in other discussions that the username to use is cus…
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Fizz can't seem to find my new appartment when I try to move with internetOn top of that I can't seem to be able to ask this to anybody from their team...
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Have you had Fizz refuse to give you internet when you are trying to switch from Videotron?I have informed Fizz to switch my internet service from Videotron. I informed them that my contrac…
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Bug with managing my planI have been trying to change my plan to get more data. I can't seem to find the page to manage my p…
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Plan feeHello, I am a client of fizz for the 3th month and i am paying 40$+tax but now im looking, same pl…
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Modem issueHello everyone, I am asking for help, my modem doesn't work and I have no access to Internet, there…
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problem getting internet to a new home.Hi, I have a question I am moving on my own and I want to have Fizz as internet service provider bu…
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Hi, I just signed up, in my account I see my profile, billing info and credit card but no.......confirmation of my tech appointment set up for Wed March 24th or the internet plan I chose. In M…
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Move service and new modemHi guys, I need the staff help asap. I have a move appointment next Tuesday before 17h but during m…
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How do I change my internet plan before delivery?Hi everyone, This morning, I scheduled an appointment to have internet installed in my apartment on…
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Second modem connection?Good Day, I will be moving in with my girlfriend and I was wondering if it was possible that I tak…
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I am going to change of apartment in the same building only for 2 weeks, can I change my internet?Can I change my internet to another apartment only for 2 weeks and then change it back to my apartm…
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Out of dataToday I ran out of data and I got the "sign in to network" notification. I couldn't acces… -
I need to change my plan urgentlyIn my account, it says it is not possible, and I have to wait for one month. But I should do it ton…
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Wifi Slowed Down - Nothing has fixed itMy internet speed has dropped significantly about a week ago and has stayed at that speed since. I …
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Netgear range extender cannot find my networkHi everyone, I am trying to set up a new netgear range extender and the setup genie is not finding …
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Just got my internet (about a week ago) and it has been a big problemSo i got my connection the 6th and till the 8th everything was going pretty smoothly and then it ju…
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Issues with wifi printer/scannerHi there! I just switched to Fizz (previously with Vidéotron) and since I switched my printer (Brot…
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Network problem high latency especially at night 1-2 sec. every minutes or soI got some pretty annoying network problem since i moved to my new house. The network is getting hi…
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Weird IP address from FizzI am getting almost every time the I am not a robot request from Google Checking at the IP address … -
Question about payment cycles"For your Home Internet service: The date on which you receive your Fizz Wi-Fi modem is the an…
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How do I change NAT type and UPnP of Fizz's router?I’m using Fizz's Wi-Fi router and Wi-Fi app. When I play Xbox, I plugged LAN cable between Xbox and…
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