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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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My coaxial cable is falling offHi, I am a Fizz client (cable internet, 120Mbps package). Because of the strong wind from last wee… -
My internet fizz doesn’t work and im trying to contact support no one answer on messenge..I paid 2 times this month the 4 dec and 7 dec because i unsubscribe then sunscribe again and now NO…
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Residential still stated as commercialHello i just moved in to a new building , but since it is new , it is. still. stated as commercial.…
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Returned modem - Canada post says was signed for three weeks ago. Fizz says they never got it backHow do I go about contesting this? Canada post says the modem was delivered/returned November 24th.…
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Infrequent lag spikesHi all, I had my Fizz internet installed in June and this issue has been present since then. Prior …
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Can't connect to 192.168.0.1, wrong passwordTried password on sticker and wifi, none connect
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Router config won't save nothing.A friend of mine want me to set up his IP cam over your network (i've been honest with him tha…
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Hello, my data roaming in not working in USA .....on my phone I have 8 GB available.. my roaming data is on... could you help me, please
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Tech didnt show upI was supposed to have a technicien show up to install my internet tonight on december 3rd, between…
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Timing of VIP installation visit vs delivery of boxI am a new customer and I am moving in a new place, but not yet there. I scheduled an installation …
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Where is the Technician ?the technician never came, I've been up since 7am waiting for him all day long at home? How it…
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Missed appointment?Yesterday I had an appointment to get my service moved (wifi) the technician came and installed it,…
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I want to reschedule my appointment and unable to do so. It's been almost 24 hrs.Request advice & help. Thank you.
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When i can expect my modem to be deliveredhi all When i can expect my modem to be delivered
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broken routerMy router is broken. How can I get a new one?
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technician - install wifiHi I just sign up to fizz. a technician should be coming today to my place from 5 to 8pm. somethin…
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No internet connection?I lost internet connection this afternoon and after a couple manual resets it returned for maybe an…
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Internet services - putting a hold on the accountIs it possible to put a hold on an account if you don't need internet for 1 or more months? If… -
Disconnected internetHello. My internet disconnected until last night to now. I turned off the modem and did the rest of…
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Nat Type Moderate to OpenHow can I change my NAT Type to Open with Fizz router? and is there anything else that can restrict…
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Canceleing Fizz PlanHi, I forgot how I did it but I've already talked to one of Fizz's employees on the phone…
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Thinking of switching but unsure about reliability for multiple devides streaming and gamingNov 26, 2021 I know there has been threads on this subjects but I'd like to have recent revie…
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Switching from TekSavvy - keep modem?Hello, I just placed my order to move from teksavvy. I Have a Google Wifi mesh already set up with…
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Credit card bugI need to update my new credit card as my old one as expired, but when I'm trying to add a new…
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My internet keeps dropping a few times per day. I have tried all solutions on the forum but it does.I have tried all solutions available on the forum but nothing seems to work. My internet keeps drop…
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