Fizz internet service downtime?
Edgar P. #15393
Posts: 1 ✭✭
in Internet
Is it just me or is internet down for fizz users? I’m in the south shore
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Best Answer
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Ahuntsic area, no issues here.
Have you tried unplugging you modem for a minute, then plugging it back in and waiting 5 minutes for the blue lights to come on ? Restarting your modem will initiate a forced reconnection to the network
Service is still active ? No missed payment by any chance ?
If you still need help, you can contact a Fizz customer service agent.
- Sign into your account
- Follow the link on this page: https://fizz.ca/en/faq/status-services
- Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
- Choose the option 💬 chat
- If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
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Answers
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Other means of contact
- Whatsapp: (438) 393-5814
- By private message on Twitter: https://mobile.twitter.com/fizz_ca
- By private message on Facebook: https://www.facebook.com/fizzca/
CHAT however is the quickest method.
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It was off for everyone on that day I believe. Outage happen
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