Contact me

Loophole44 Posts: 1 ✭✭

I recently switched over to Fizz it has been less than a month everything was working fine up until seven days before renewal when I can still receive phone calls but no text messages and no data.


  • Emporium
    Emporium Posts: 2,303 ✭✭


    Sorry to hear that you are still having issues.

    Have you verified that your APN settings are properly configured on your phone:

    After configuring them, it would be a good idea to reboot your phone and try again.

    If the problem persists, Fizz Customer service agents are available online. Here we are all end users like you.

    ·       Sign into your account

    ·       Follow the link on this page:

    ·       Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    ·       Choose the option 💬 chat

    ·       If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    PS: For me the only combination that works for CHAT, is Firefox, in a private window, and only when in the French language..

    Other means of contact

    ·       Whatsapp: (438) 393-5814

    ·       By private message on Twitter:

    ·       By private message on Facebook:

    CHAT however is the quickest method, but facebook is the easiest.

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