My internet service is just offline, anyone in same situation?
Hello Lipeng, Sorry to hear that. Is the issue still present? Our technical support is at your disposal 24/7 in order to validate together the situation and find a solution. Here is an useful link : https://fizz.ca/en/contact-usHave a nice day!-Adriana
Sometimes there are intermitted outages because Vidéotron is doing some network work or is updating the infrastructure. Happened to me a couple of times in the course of last month (and I am using my own modem). Should be coming back up online after max 15 minutes. At least that's my experience. :)
I had the same issues (downtown Montreal) but now, thankfully, it's back up.
After 40 min. service has been back already,Thanks for your reply
Thanks for your replay, service has been back after 40 min.