Ethernet wired connexion gets disconected while playing games:

Maze
Maze Posts: 3

Hi,

Generally when I'm playing an online game after a while I keep getting disconnected, and nothing seems to solve this issue. I'm connected with an ethernet cable, and yet it seems to disconnect for a very short period of time which results in me being kicked out of the server.

Has anyone had similar issues? And if so how can I go about fixing this?

Thanks.

Answers

  • Oury
    Oury Posts: 243

    What is your internet speed? If it is very low, and with other devices connected it may make your connection unstable.

  • Oury
    Oury Posts: 243

    Sorry for the second response, but I found this page wich may be able to help you.

    https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it

  • Whizz
    Whizz Posts: 13,812

    Hello Maze,

    I am sorry to hear about this situation.  
    I just verified your connection and from my side, everything is looking great and all signals are within normal values.
    I recommend testing the manipulations mentioned in the FAQ Oury provided and if the issue persists please contact our support team. 

    Have a lovely day,
    -Alex

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