Internet residential

Samir M. #20087

Bonjour,

Hi I want to confirm my future internet home installation on 2021/09/11?

Emporium

We are all just users here like yourself.

The best option is to contact a customer service agent and check to see if they have any record of receiving your modem. Most users on these community boards don't have access to your account/file. We are just users like you, trying to help each other.

You can chat in direct

• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/status-services
• Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

Other means of contact

Whatsapp: (438) 393-5814

By private message on Twitter: https://mobile.twitter.com/fizz_ca

By private message on Facebook: https://www.facebook.com/fizzca/

The direct chat, is usually the quickest option however.

Mataze

Hi,

Here's the link with all the information to set up your appointment :

https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address

You can log into your Fizz account any time to see your past and future technician appointments. Service calls (for repairs), however, do not appear in your account. 

To view your Fizz technician appointments:

1. Log into your account and go to Manage plan.
2. Click on Appointments.
3. Here you will be able to see a complete list of all your past and future appointments.
4. You will also be able to reschedule and cancel future appointments.