How do I get my modem?
had scheduled an appointment for a technician to come but cancelled it when my friend said they would be able to help me install it. I understand that the technician still has to drop off the box and do a bunch of other crap but now how do I schedule for that? I thought I cancelled my plan but it's still there and it just says activation pending. HOW DO I ACTIVATE???
Best Answer
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You make a mistake since the technician must come and verify the signal at least from outside and deliver the modem.
Therefore you need to pick an other appointment
This is the guide to take the appointment https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
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Answers
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While the installation is easy, there has to be a technician to come to the place (he delivers the modem!). Follow Mike's advice.
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Hi Kayblorp,
If you wish to subscribe to Fizz Home Internet, you can do so from yourFizz account->Overview-> Get started-> Internet as also described here on our FAQ:
https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-internet
During the subscription process, you will be able to choose the appointment day from a calendar that will be presented to you or in other words, the day when you will have the modem delivered to you by our technician and when it will be installed by either him for 60$extra(VIP installation) or by you at no additional cost(Selfinstall):
https://fizz.ca/en/faq/how-install-my-wi-fi-modem
Thank you for your consideration.
Havea good one!Andrei
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Thanks you for the question
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