i try to add some data but it won't load i dont know why

i need help

Best Answer

  • Whizz
    Whizz Posts: 13,844
    Answer ✓

    Hello  laaa,

    I am sorry to hear about this situation.
    If you are trying to purchase a data add-on and the page keeps loading I would recommend trying this from an incognito browser or from a different device.
    Most likely on your current browser you have some cookies o cache memory that prevents the page from loading properly.  
    I would recommend using Google Chrome on incognito mode if possible. 
    If the issue still persists please contact our support team: https://fizz.ca/en/contact-us

    Have a lovely day,


  • yoddie
    yoddie Posts: 79

    Definitely try incognito mode. The Fizz website has several issues with the login and rendering of the pages.

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