broken router

My router is broken. How can I get a new one?

Best Answer

  • Whizz
    Whizz Posts: 13,812
    Answer ✓

    Hello Alexandre L. 48803,

    I am really sorry to hear about that,

    To be able to help you with this matter, I advise you to contact us in private to investigate.
    The modem can be replaced only by a technician and to do that, we will have to schedule an appointment.
    To contact us in private, you can do it by using the steps on this link: https://fizz.ca/en/contact-us
    We count on your kind understanding!
    Have a good day!
    -Eugen

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