Can I apply for the internet service without a credit card?

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KTmas
KTmas Posts: 1 ✭✭

Can I apply for the internet service without a credit card?

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  • Emporium
    Emporium Posts: 2,305 ✭✭
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    Unfortunately, as redhead mentioned, you NEED a credit card.

    Here is FIZZ's article regarding that: https://fizz.ca/en/faq/what-payment-methods-can-i-use

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    However if you get a prepaid card, go through the optional step of registering it, in order to include your name/address as is on your account, to ensure it does not get rejected.

    If you still need help, you can contact a customer service agent.

    • Sign into your account
    • Follow the link on this page: https://fizz.ca/en/faq/status-services or https://fizz.ca/fr/faq/etat-services
    • Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
    • Choose the option 💬 chat
    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    PS: For me the only combination that works for CHAT, is Firefox, in a private window, and only when in the French language..

    Other means of contact

    CHAT however is the quickest method, but facebook is the easiest.


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