How do we resolve anything if you can't communicate with a live being?

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michelh_gaulin
michelh_gaulin Posts: 1 ✭✭
edited November 2021 in Internet

No messaging no number no solution just sit and be frustrated! The absolute dumbest company I have ever had to deal with!

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  • Whizz
    Whizz Posts: 19,695 admin
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    Hello michelh_gaulin,

    I am sorry to hear about the situation you encountered.  
    I recommend following the instructions Dapfizzer mentioned to contact our support team.
    They are working 24/7 so you can reach them at any time. 

    Have a lovely day,
    -Alex

Answers

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
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    @michelh_gaulin


    Hi Michel,

    here's how you tcan contact the customer service to resolve any isue, you can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

    They'll surely be able to help you.


    You can also do it on Facebook: https://facebook.com/fizzca.

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

  • Deh
    Deh Posts: 639 ✭✭
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    With an attitude like that nobody will want to help you

  • Saamenerve
    Saamenerve Posts: 81 ✭✭
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    Good luck!

  • Doomdrou
    Doomdrou Posts: 788 ✭✭
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    Maybe it is not a phone-support based company, but their customer service is on 24/7. Service is fast and reliable.

  • Catalin C. #14095
    Catalin C. #14095 Posts: 23 ✭✭
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    I guess you didn't do your homework before chosing fizz. If you did, you knew already they have no call center and everything it's online.

  • Fling
    Fling Posts: 8,880 ✭✭
    edited November 2021
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    Hi Michel,


    It's normal to have a few issue sometime and when you have resolved it, Fizz is not that bad. They have good price and good advantages.


    Have a nice day

This discussion has been closed.