I just sign up to fizz. a technician should be coming today to my place from 5 to 8pm. something came up and I only will be able to be at home at 6pm. Is there a way to contact him to make sure he doesnt come before 6pm please ? thank you
Thank you for your willingness to try out our services.
Unfortunately, there is no number or way of contact. The technician will come to your address in the time frame you've selected. The visit can be at any time during this interval. If you are not available when he will come, you will have to reschedule your appointment.
For this, you can have a look over the following FAQ https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address for more details.
Have a nice day.
you should chat with Fizz to see if you can add that detail in because the only way is to cancel and reschedule the appointment. As stated in this FAQ page you can only change the appointment 20h beforehand.
You could still take the chance that the tech is late, which is more probable at the end of a day (compared to beginning).
Otherwise ask a friend/family/neighbor?
The advantages of Fizz bubble tool are that it is 24/7 real-time with waiting time management and the ability to print (e.g. PDF) a copy of the conversation for your records. Sometimes you can even leave a comment about your satisfaction with the conversation.