cant connect on wifi in my room its says to slow
Hello FIZZ28821,I am sorry to hear about this situation.I have edited the post, please don't post any personal information in the future. I have verified your account but there is no active plan on it. If you have an active plan on a different account, here you can find some troubleshooting you can try: https://fizz.ca/en/faq/my-wi-fi-network-slow-how-do-i-make-it-fasterIf the issue persists please contact our support team for further investigations. Have a lovely day,-Alex
Have you tried restarting your modem?
Did you try to use the 2.4 Ghz channel instead of 5Ghz channel ? The range is higher