FIZZ28821

FIZZ28821

cant connect on wifi in my room its says to slow

Whizz

Hello FIZZ28821,

I am sorry to hear about this situation.
I have edited the post, please don't post any personal information in the future. 
I have verified your account but there is no active plan on it. 
If you have an active plan on a different account, here you can find some troubleshooting you can try: https://fizz.ca/en/faq/my-wi-fi-network-slow-how-do-i-make-it-faster
If the issue persists please contact our support team for further investigations. 

Have a lovely day,
-Alex

PF_Ref_D2U9A

Hi

Have you tried restarting your modem?

MyriamC

Did you try to use the 2.4 Ghz channel instead of 5Ghz channel ? The range is higher