My wifi keeps disconnecting
For the past few weeks, my wifi keeps disconnecting and it is very frustrating. It would work normally for 30 minutes and then just stop out of nowhere. Many people in my household needs a steady and reliable connection for school on zoom. Can anyone help???
Best Answer
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Perfect, will do.
Thank you very much
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Answers
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Hi Justin,
you can test some of the troubleshooting mentioned in the following FAQ:
https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it
https://fizz.ca/en/faq/my-modem-connected-cable-my-connection-keeps-cutting-out-how-do-i-fix
https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
And if the problem still persists, I strongly suggest you to contact Fizz’s support team directly to inquire about possible network work in your area, and if not, they will be able to do some further investigation to correct this situation. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
If the chat bubble still does not appear at the bottom of the page, on the right, after a few seconds, the number of pending sessions is higher than the service’s processing capacity. At that time, you can leave a message on the other proposed communication channels:
-By private message on Facebook/Messenger: https://facebook.com/fizzca.
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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