Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
-
internet downMy router keep blinking on the download everything else is green i've unpluged the coaxial waited 2… -
Cable or fiber optiqueHi I want to hnow if my futur connection will be cable or fiber optique
-
No internet after moving and appointment completeI just moved and took an appointment to change my service. Nobody came and I still have no internet…
-
No internet at home. Help.No internet at home, even wired it still doesn't work. How can we join fizz? I sent them a message…
-
Our plan was not activated by a "missed appointement" ?We've received the modem and the technician from Vidéotron came friday (2 days ago) to install it a…
-
Service not workingPlease help I am at my wits ends. Fizz reactivated my service yesterday after a credit card issue. …
-
AppointmentSo my appointment is schedule today, between 7am and 8pm, which is almost all day long. Unfortunate…
-
Moved: InstallationThis discussion has been moved. -
Why my updates didn't work after I adjusted my internet plan?I adjusted my internet plan from 30M to 120M, I reached level 4 rewards, so I have $4 rebate, but y…
-
HELP - trying to move service & get 120 mb/s plan and everything is broken....tl;dr I can't make an appointment to move, I can't get the 120 mb/s plan, and there is no obvious w…
-
Re-Activation within 30 days and $50 creditHello. I signed on to FIZZ home internet with the $50 referral bonus. My current provider gave me…
-
I am presently with Virgin and would like to switch to FizzIn the Do it yourself installation they refer to Cable,, however Virgin uses Telephone jack. does …
-
Switched to higher tier home internet, but speedtest still shows old bandwidth for uploadHi all, I used the new offer and switched to a higher tier home internet. The switch was supposed t… -
Vidéotron issues and FizzThis afternoon, Vidéotron has had various issues with their infrastructure affecting many if their …
-
Internet not working- and just found out the agreement servicemy wi-fi just shuted down and i realized the licence agreement I agreed to on june 10th is with my …
-
Internet activationHello. I was living with a friend who had the fizz account for our appartement's Internet. However,…
-
Moving and UnsubscribingHello! The Fizz wifi is under my name and I am moving out soon while my current roommates are stayi…
-
Wrong address was given for appointment for wifi installation, how do I change it?Hi, I recently scheduled an appointment for July 10 in my apartment but I accidentally gave the wr…
-
Reactivate my internetHi, my payement was declined twice and they suspended my internet, I changed my method of paiement …
-
My internet got suspended and I can't reactivate itMy internet got suspended because my credit card was lost and I had to deactivate it. Updated my pa…
-
DDNS Not WorkingHi, There is another thread that has been closed. Dont understand why it is closed without any fix …
-
"Another Fizz member is already subscribed" while it is nobodyHello everybody, My name is Gauthier, while I am moving to another appartment, I wanted to change m…
-
loging into router via webrowser ipi'm trying to log in as admin on the router, the page says "type in "cuadmin" and t…
-
Why is it not working and where are you guys having Miss informationWhy is my house Internet not workingI don’t understand tried everything can’t contact anybody I app…
-
Internal Server Error（500）Hey folks, I suddenly lost my home Internet connection when working from home. It seems that the mo…
-
I entered another payment card, can you confirm OR can I pay directly? I really need it today...My payment to my credit card has been delayed because the holidays... I entered my debit /visa card…
-
It says my appointment to install my wifi is completed but it’s not?Hi I just moved and I am supposed to have an appointment for someone to come re-installer my rooter…
-
home internet requestlooking for home internet at 3***********, Quebec If yes, how can I proceed
-
why my internet never has 120M?My internet plan is 120 M, but it never has. it is about 80M---90M.
-
I can't find my address available but in the same house others address yesI can't find my address but as I live in a triplex the another 2 address at my house appears availa…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.