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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Internet doesn’t work since midnightHello, my internet suddenly stopped working. I tried to restart it, still not working. The lights a… -
Activation of my internetHello! I did every single Step for the installation of my internet but there only three Light. I do…
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Is anyone else’s internet not working?!my internet randomly stopped working and I see some video tron trucks outside. What’s going on?
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Internet serviceIs there a problem with internet service? I have no internet access for more than one hour. I alrea…
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Installed an indoor camera, but the app can’t connect to it when I’m outsideinstalled a camera (Aqara, if that matters). While my phone is connected to the same wifi, it works…
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Fizz did not receive my modem, what can I do?Hello, I unsubscribed last month, I followed the instruction and returned my modem in the original …
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Hi, I have just moved in but since the building is new , it is still stated as a commercial adressHow can i contact Fizz about this issue ?
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Service issueHi. Any issues with internet service in Laval area ? thank you
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Modem can't synchronizeThe Fizz modem (Hitron CODA-4680) has lost the ability to connect and synchronize to the network. I…
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Internet set up today and now says there is no internetI hooked up my home internet at nood and I still have no internet I went through the set up and ma…
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My coaxial cable is falling offHi, I am a Fizz client (cable internet, 120Mbps package). Because of the strong wind from last wee…
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My internet fizz doesn’t work and im trying to contact support no one answer on messenge..I paid 2 times this month the 4 dec and 7 dec because i unsubscribe then sunscribe again and now NO…
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Residential still stated as commercialHello i just moved in to a new building , but since it is new , it is. still. stated as commercial.…
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Returned modem - Canada post says was signed for three weeks ago. Fizz says they never got it backHow do I go about contesting this? Canada post says the modem was delivered/returned November 24th.…
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Infrequent lag spikesHi all, I had my Fizz internet installed in June and this issue has been present since then. Prior …
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Can't connect to 192.168.0.1, wrong passwordTried password on sticker and wifi, none connect
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Router config won't save nothing.A friend of mine want me to set up his IP cam over your network (i've been honest with him that is …
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Hello, my data roaming in not working in USA .....on my phone I have 8 GB available.. my roaming data is on... could you help me, please
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Tech didnt show upI was supposed to have a technicien show up to install my internet tonight on december 3rd, between…
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Timing of VIP installation visit vs delivery of boxI am a new customer and I am moving in a new place, but not yet there. I scheduled an installation …
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Where is the Technician ?the technician never came, I've been up since 7am waiting for him all day long at home? How it that…
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Missed appointment?Yesterday I had an appointment to get my service moved (wifi) the technician came and installed it,…
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I want to reschedule my appointment and unable to do so. It's been almost 24 hrs.Request advice & help. Thank you.
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When i can expect my modem to be deliveredhi all When i can expect my modem to be delivered
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broken routerMy router is broken. How can I get a new one?
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